ServiceNow Visualization & CM Analyst with Security Clearance
C3EL Chicago
Job Title:
- ServiceNow Visualization & CM Analyst Security Clearance: Secret Location: Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is required.) Description: C3EL is seeking a cleared professional to support our critical mission at Scott AFB in Illinois.
- O II) contract.
This is a role for a ServiceNow power user who excels at creating data visualizations and has a background in CM.
As the Defense Information Systems Agency transitions to ServiceNow, your primary mission is to become the team's subject matter expert (SME) for data analysis and visualization.As a member of the CM team reporting to the CM Manager, you will step into a recently transitioned ServiceNow environment that is leveraging modern telecom modules (TSOM/TNI) and immediately design, deliver, and maintain critical visualizations to support team objectives.
While you perform core CM tasks, your main focus will be on leveraging your deep platform knowledge to extract, analyze, and present data in meaningful ways.If you love diving into ServiceNow to make the data tell a story, this is the perfect role for you.
Responsibilities will include, but not be limited to:- Advanced Data Visualization: Design, deliver, and maintain a suite of complex data visualizations within ServiceNow.
- Core CM: Execute essential CM functions within the ServiceNow platform.
- Data Integrity & Investigation: Serve as a data detective.
- Team Collaboration & Mentorship: Act as the team's technical mentor on all things visualization.
This includes providing informal guidance and sharing best practices to help other analysts develop their ServiceNow skills, in addition to collaborating on team objectives.
Minimum Qualifications:- U.S. Citizenship.
- An active, in-scope US Government issued Secret clearance.
- 4-8 yrs of recent and relevant experience.
- Advanced Data Visualization Skills: Proven, advanced-level ability to create complex data visualizations in ServiceNow.
- ServiceNow Platform Knowledge: A strong, hands-on understanding of the ServiceNow platform, including core ITSM processes and the CMDB data model.
- CM Foundation: A strong foundation in CM principles and practices gained through prior experience.
- Analytical & Problem-Solving Skills: A highly analytical mindset with a talent for troubleshooting data issues and translating complex requirements into functional visualizations.
- Telecom Module Experience: Experience with ServiceNow's telecommunications modules (TSOM/TNI) is highly desired.
- Certifications: ServiceNow Certified Implementation Specialist (CIS)
- Platform Analytics or other related technical certifications (ITIL, Security+).
- Network Knowledge: A practical understanding of the OSI model and how network circuits, services, and physical equipment are interrelated.
- A Bachelor’s degree in an IT-related field is required.
Chicago
of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.
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