Active Directory Support Engineer

apartmentAstra North Infoteck Inc. placeToronto (OH) calendar_month6/10/26

Job Summary

We are seeking an experienced Active Directory Support Engineer to support and maintain enterprise-level AD infrastructure. The ideal candidate will have strong expertise in AD operations, security hardening, troubleshooting, and automation, along with the ability to work in a fast-paced, production environment.

Key Responsibilities

Security Hardening:

Implement and enforce Active Directory security best practices, including securing LDAP channels, disabling legacy protocols (e.g., NTLM), and managing privileged accounts.

Migration & Upgrades:

Lead and support AD migrations, functional level upgrades, domain consolidations, and Windows Server upgrades.

AD Health Monitoring:

Monitor domain controllers, replication processes, and DNS integration to ensure high availability and prevent outages.

Production Changes:

Execute patches, promote domain controllers, and manage configuration updates under strict change control processes (often during nights/weekends).

Troubleshooting:

Diagnose and resolve replication delays, authentication failures, and Group Policy issues using tools such as Repadmin and DCDiag.

IAM & Team Support:

Provide runbooks, documentation, and hands-on support to IAM and other support teams for AD-related issues.

Compliance & Auditing:

Ensure AD operations align with internal policies, regulatory standards, and audit requirements.

Automation:

Develop scripts (primarily using PowerShell) to automate routine operational tasks, monitoring, and reporting.

Cross-Functional Collaboration:

Work closely with cybersecurity, networking, and other technical teams to support business requirements.

Documentation:

Maintain technical documentation and share knowledge with internal teams (including IPEM).

On-Call Support:

Participate in on-call rotations, including nights and weekends, for critical incidents.

Required Experience

5+ years of hands-on experience in Active Directory operations

(Replication, Domain Controller Management, Group Policy Infrastructure)

Strong experience with AD monitoring and troubleshooting tools
Proficiency in scripting (PowerShell preferred)
Experience with:
Privileged Access Management (PAM)
Zero Trust security principles
CIS benchmarks

Skills & Competencies

Adaptability: Ability to manage shifting priorities in a dynamic environment
Attention to Detail: High accuracy in configurations, compliance, and procedures
Collaboration: Strong communication and teamwork skills across departments
Proactiveness: Ability to identify risks, propose solutions, and meet tight deadlines

Work Environment

Hybrid model (4 days onsite in Toronto)
Flexible to work during off-hours for planned changes and incident management

check_circleNew offer

Senior SQL Database Administrator

apartmentKforce Technology StaffingplacePittsburgh, 37 mi from Toronto (OH)

with Windows Server administration and Active Directory integration • Knowledge of database security, compliance standards, and data encryption practices • Experience performing patching, upgrades, and migrations • Strong analytical and troubleshooting skills...

electric_boltImmediate start

Entry-Level Desktop Support Technician

placeSewickley, 23 mi from Toronto (OH)

This role will provide foundational technical support to end users, assist with hardware and software setup, and support core IT systems such as Active Directory and Office 365.This is an excellent opportunity for someone looking to grow their career...

business_centerHigh salary

Technical Specialist - Hybrid

placePittsburgh, 37 mi from Toronto (OH)

Desk or Operations support - 5+ years • Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years • Installation and decommissioning of equipment/network/routers/servers • Documentation experience - able to provide detailed...