Account Manager- Commercial Insurance

Office location Altoona, PA (In person)

The ideal candidate will possess strong relationship management skills, commercial insurance knowledge, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications:

• Previous commercial insurance account management and customer service experience required
• Currently holds or is willing to obtain PA Property & Casualty Insurance License
• Effective communication and relationship-building skills
• Experience with Applied Epic or similar agency management systems preferred
• Proficient in Microsoft Office and general business technology platforms
• Ability to analyze client needs and recommend insurance solutions
• Strong ability to communicate details clearly via written and verbal communications
• Excellent organizational, time management, and documentation practices
• Must be enthusiastic, confident, outgoing, and initiative taking

Key Responsibilities:

• Manage day-to-day servicing of commercial insurance accounts
• Process policy endorsements, changes, and coverage updates accurately and efficiently
• Respond to client inquiries regarding coverage, billing, and claims
• Maintain complete and accurate client documentation within agency management systems

• Conduct proactive renewal reviews with clients
• Identify coverage gaps and recommend appropriate solutions
• Manage remarketing efforts in accordance with agency guidelines
• Work with carriers to secure competitive account placements and coverage solutions

• Follow agency workflows and agency service standards
• Maintain compliance with insurance regulations and agency policies
• Ensure timely and accurate processing of all the accounts activities

• Identify cross-sell and up-sell opportunities within existing client accounts
• Support inside sales and business development initiatives
• Assist with account rounding and strengthening overall client relationships
• Participate in continuing education and professional development opportunities

Schedule and Compensation Overview:

• Monday - Friday 8:30-4:30
• Competitive compensation package based on experience level and insurance licenses
• Commission and bonus programs
• Individual Health, Dental, and Vision coverage
• 401k with company 4% matching
• Flexible spending account
• Employer paid Life insurance, Short and Long-term Disability
• Paid time off and Holiday pay
• Professional development and continuing education opportunities
• Collaborative and supportive team environment
• Opportunity for career growth within a growing organization
• Collaborative and supportive team environment

If you are passionate about client service and commercial insurance, you are encouraged to apply and become part of their growing team in Altoona, Pennsylvania!

• All job opportunities listed on by DBD Staffing are Direct Hire positions. DBD does not offer temporary staffing positions. We advertise and pre-screen candidates directly for the companies hiring teams.