Infrastructure Architect with Security Clearance
Zachary Piper Solutions, LLC Saint Louis
Zachary Piper Solutions is seeking a Siemens PLM Support Engineer to support users of Siemens Teamcenter, NX, Opcenter, Capital, and other Xcelerator tools. This role provides Tier 1/Tier 2 support, manages the help desk queue, and handles troubleshooting, root‑cause analysis, and issue escalation across enterprise PLM environments.
The position is remote with travel to St.
Louis, MO.
*This position requires an active Secret Clearance* Responsibilities:- Serve as the primary contact for Siemens PLM users, delivering Tier 1/Tier 2 support.
- Perform triage, troubleshooting, log analysis, and issue categorization for help desk tickets.
- Manage support channels, ensuring timely responses and full lifecycle ticket ownership.
- Collaborate with users, SMEs, and infrastructure teams to resolve complex issues.
- Deploy, configure, and maintain Teamcenter using TEM and Deployment Center.
- Support Teamcenter across test, staging, and production environments.
- Work within Linux/Windows Server environments, virtual networks, cloud platforms, and identity/security systems.
- Use scripting/automation tools to improve deployments and sustainment.
- Bachelor’s degree in Engineering, Computer Science, IT, or equivalent experience
- 5–8 years of PLM/enterprise IT experience
- 3+ years with Siemens Teamcenter/Xcelerator or 5+ years with comparable PLM tools (ENOVIA, Windchill, Aras, Agile)
- Strong experience with Teamcenter deployment methodologies (TEM, Deployment Center)
- Background with Linux, Windows Server, networking, web/proxy servers, cloud platforms, automation tools, identity systems, and enterprise databases
- Ability to support and maintain complex PLM environments
- Strong communication and cross‑team collaboration skills
- Active Secret Clearance Preferred:
- Familiarity with DoD SRG, RMF, and ATO processes
- Experience with IaC tools such as Terraform or CloudFormation Compensation:
Salary: $160,000–$170,000 depending on experience This position opens to applicants on 3/2, and applications will be accepted for a minimum of 30 days from the posting date.
Zachary Piper Solutions, LLCSaint Louis
Zachary Piper Solutions is seeking a highly skilled Infrastructure Architect to design, deploy, and sustain enterprise-level PLM environments supporting Teamcenter, NX, Opcenter, Capital, and related Xcelerator-based toolsets.
This role requires...
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