Home Health Aide Supervisor

Supervises Home Health Aides delivering service to clients in the home care setting and coordinates all related administrative responsibilities. Works under general supervision.

Responsibilities:

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched 401k retirement saving program
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement and CEU credits

• Assigns Home Health Aides (HHA) to deliver requested service to VNS Health patients and members.
• Ensures the delivery of high-quality service by supervising activities of assigned HHA staff.
• Maintains compliance of HHAs with corporate policies, state regulations, and contractual requirements.
• Initiates appropriate corrective action and documentation by coaching, counseling, and terminating HHAs as required, in a timely effective manner.
• Encourages and develops on-going communication with HHA staff and management across VNS Health; identifies and resolves issues which effect service delivery.
• Maintains or grows caseload depending on resource availability.
• Develops and implements procedures to maximize operational efficiency and effectiveness, as necessary.
• Performs all duties inherent in a supervisory role. Ensures effective staff training, interviews candidates for employment, evaluates staff performance and recommends hiring, promotions, salary actions and terminations, as appropriate.
• Participates in special projects and performs other duties as assigned.

Qualifications:

Education: High School Diploma or equivalency Required

Bachelor's Degree Preferred

Work Experience: Minimum of two years of experience in customer service Required

Strong organization and administrative skills Required

Demonstrated problem-solving abilities Required

Pay Range: USD $20.98 - USD $26.23 /Hr.