Principal Field Support Engineer

Potential for Remote Work: ORA_ON_SITE

Description

The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support S3I, Redstone Arsenal, Huntsville, Alabama or MDIOC, Schriever SFB, Colorado Springs.

Duties and Responsibilities:

• Operate NSITE software based on event support requirements
• Support NSITE software field testing and reporting
• Coordinate and interact with site personnel to perform hardware integration
• Maintain configuration management documentation (Microsoft Visio) and verify system configurations
• Identify system engineering requirements from customers for event specific NSITE recording or mission viewing

Qualifications

Required Education:

• Bachelor's degree in information technology (or related degree) and 9+ years of experience. An additional 6 years can be accepted in lieu of a degree (per contract vehicle).

Clearance Requirements:

• Must possess an active Interim Secret security clearance; ship required.

Required Skills:

• Security+ or CISSP Certification
• Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
• Ability to work independently with minimal supervision
• Strong interpersonal skills and reporting practices
• Basic Information Technology (IT) principles and troubleshooting experience
• Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment
• Strong Windows 10/11 OS configuration experience
• Strong Microsoft Office and Visio skills
• Available to travel CONUS or OCONUS for Event support (25% per year)

Preferred (not required) Skills:

• Current Network+ or similar Network Certifications
• Understanding of Network, System Integration and Test Environment (NSITE) software
• UHF Tactical Radio operation experience
• Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems
• Familiarity with the Missile Defense Agency (MDA) test planning and procedures
• Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
• Understanding of common tactical data link (TADIL) messages and message interactions
• Familiarity with WireShark and/or other network troubleshooting tools
• Familiarity with cyber security components and general information assurance practices

SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .