Assistant Community Manager

Overview:

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary:

The Assistant Community Manager will assist in overseeing day-to-day operations at one of our apartment communities. They are responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, and resident relations for the community.

Responsibilities:

• Performs marketing and leasing functions to maintain budgeted or greater occupancy for the property
• Implements effective resident retention programs, such as move-in and service follow up
• Maintains good resident relations and the ability to respond to resident concerns to avoid escalation of the problem
• Collect rents and make daily deposits and reconciliations monthly
• Enforce rent collection policy
• Responsible for processing invoices
• Monitor renewals. Distribute and follow-up on renewal notices
• Prepare paperwork for move-ins in a timely manner and in accordance with the properties housing regulations and Roscoe’s policies
• Produce monthly reports for Property Manager

Education and Experience:

• High school diploma or GED
• At least one year of experience in customer service or apartment leasing. A background in accounting combined with customer service is also preferred
• Microsoft Office Suite, Project Management

Qualifications:

Physical Requirements:

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This role is based on site and requires that the employee spend time outside with exposure to the elements
• May require working in confined spaces, heights and potentially hazardous areas
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

This job title is associated with Assistant Manager, Assistant Property Manager, and/or Assistant Business Manager.

Company Information:

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.