Technical writer API abi Boston MA
Experience level: Mid-senior Experience required: 5 Years Education level: Bachelors degree Job function: Information Technology Industry: Financial Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Note : This role is CTH !Job Location's: Boston, MA or Jersey City, New Jersey
Please ensure you carefully read the complete job description, with a strong focus on the MUST-HAVE skills. When submitting candidates, make sure to provide polished resumes that include a well-crafted summary highlighting how their experience aligns with the key requirements outlined in the job description
JOB SUMMARY
The Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible creating, editing and maintain high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences.This role requires collaboration with subject matter experts, product managers, engineering team, and other stakeholders to ensure accurate and accessible content.
Key Responsibilities:
- Provide expertise and guidance and best practices on product documentation set up for commercial purposes
- Review existing documentation related to product and applications and identify areas of improvement for our documentation strategy
- Work with UX team to optimize the setup of documentation on Resource Hub
- Work with Product, engineering and commercial teams to generate content and publish product requirements, operational flows, user and technical related material
- Establish standardized process and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP and Factory to include the following (not limited):
- Product architecture diagram
- User Guide
- Production functional features
- APIs and EndPoints (where applicable)
- ABIs and Scripts (where applicable)
- Workflow Diagrams
- Infrastructure Requirements
- Deployment Diagrams
- Assist with content generation and production of documents as necessary
- Assist in creating content strategies and documentation plans to support product development.
- Collaborate with cross-functional teams to understand end-user needs and incorporate feedback
- 5+ years of experience as a Technical Writer, with a focus on API and ABI documentation
- 2+ years of experience in a software development role
- Experience with legacy financial institutions technology and API integration architecture.
- Experience with Blockchain and Web3 technologies.
- Strong understanding of APIs, RESTful web services, and programming concepts
- Proficiency with various authoring, CMS, and task management tools
- Familiarity with API documentation tools, such as Swagger, Postman, or similar.
- Proficiency with Confluence, JIRA, and JSON.
- Basic diagramming skills using tools like draw.io, Miro or similar.
- Experience using tech stacks like Python, MongoDB, CDC, and Kafka
- Experience working in a fast-paced, dynamic environment.
- Strong time management skills.
- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions.