LPN-Piedmont Concierge Support

Overview:

Position Summary

Responsibilities include patient intake, coordination of care, phlebotomy, clinical documentation, patient communication, and assisting with daily operations to ensure an exceptional patient experience.

The ideal candidate is professional, service-oriented, detail-focused, and thrives in a high-touch healthcare environment.

Responsibilities:

• Provide clinical support for Executive Health and Concierge Medicine patients
• Room patients and obtain vital signs, medical history, medication reconciliation, and chief complaints
• Perform phlebotomy and collect/process laboratory specimens
• Administer injections, immunizations, EKGs, and other clinical procedures within scope of practice
• Prepare patients for examinations and assist physicians during procedures and visits
• Coordinate testing, referrals and Executive Health Intake calls.
• Communicate with patients regarding results, instructions, medication refills, and physician recommendations
• Maintain accurate and timely documentation within the electronic medical record (EMR) to include placing testing orders
• Manage Executive Health patient flow to ensure efficient and exceptional service delivery
• Support concierge-level patient care through professionalism, responsiveness, and attention to detail
• Assist with prior authorizations, and other administrative duties as needed
• Ensure compliance with HIPAA, infection control, and organizational policies and procedures
• Collaborate effectively with physicians, leadership, and multidisciplinary staff
• Escort Executive Health patients to test locations as needed

• Successful completion of an accredited practical nurse program Required

• No experience required Required

• LPN - Licensed Practical Nurse - State Licensure Current License in the State of Georgia as a LPN or NLC/eNLC Multistate License Required and
• BCLS - Basic Life Support Required

Business Unit : Company Name: Piedmont Medical Care Corporation