Travel Customer Service Representative (Remote)
The Claros Travel New York
The Claros Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from the initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist clients with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate reservation details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after their trips to ensure a positive travel experience
- Address client questions or concerns with empathy, professionalism, and a solutions-focused approach
- Maintain accurate records and update internal systems and booking platforms as required
- Excellent verbal and written communication skills
- Previous customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology, booking systems, and digital communication tools
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our growing remote travel support team at The Claros Travel.
Skybound GetawaysNew York
About the Role
Skybound Getaways is looking for a motivated Entry-Level Customer Service Representative to join our remote team. In this role, you will assist customers with questions, service requests, and general support while helping create...
Carl Ferraro State FarmWoodside (NY), 6 mi from New York
Customer Service Representative - State Farm Agent Team Member
Full time
At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term...
Dreams Travel CRNew York
Dreams Travel CR is looking for passionate Travel Customer Support Representative (Remote) who love tourism and customer service. This is a great opportunity for individuals seeking a remote position with flexible hours while earning income...