Tech Support Engineer
Blake Smith Staffing, LLC New York
Global Investment Firm | TechnologyDriven Environment
A highly regarded global investment firm is seeking a Tech Support Engineer to join a missioncritical technology team supporting endpoint and collaboration platforms used across the organization.
This role offers handson exposure to enterprise systems in a fastpaced, highstandards environment, with ownership of issues from intake through resolution and opportunities to contribute to ongoing infrastructure modernization and automation.
What Youll Do- Own and resolve enduser technical issues, including rootcause analysis
- Support endpoint, collaboration, and productivity technologies
- Partner with senior engineers and vendors on complex issues
- Deploy and support enterprise applications with direct business impact
- Contribute to system stability, security, and continuous improvement
- Strong technical foundation (degree or equivalent experience)
- Experience with automation/scripting (PowerShell, Python, etc.)
- Working knowledge of enterprise systems (AD, DNS, networking)
- Handson experience with two or more: Windows, macOS, M365, Intune, Exchange Online, Azure, SCCM, mobile devices
- High standards, strong ownership mindset, and excellent judgment
- Background in financial services or similarly highreliability environments preferred
- Highimpact work supporting core business operations
- Exposure to complex, enterprisescale systems
- Autonomous role with strong technical mentorship
- Environment that values quality, security, and thoughtful engineering
MercorNew York
Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $40,000–$50,000
Location: Remote
Role Responsibilities
• Respond to support requests from Mercor’s talent pool who have questions or issues applying for roles on our platform...
MercorNew York
issues and improve resolution speed.
• Communicate with precision, professionalism, and empathy.
Qualifications
Must-Have
• Ability to debug web applications.
• Degree in Computer Science, Software Engineering, or a related technical field from a top...
SoundThinking, Inc.Iselin, 19 mi from New York
Provide technical support to end-users by answering technical questions, resolving reported issues, and properly capturing the reported issue for follow up or escalation.
• Act as primary technical liaison between customer, QA, and engineering
• Run...