Help Desk Support - Columbus, OH (Second Shift)

apartmentStrategic Technology Institute Inc placeColumbus calendar_month 

Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana)

  • Capable of High Level Documentation and Attention to Detail in Service Now / Ticketing solution
  • Service orientation; Installation; Troubleshooting; Critical thinking; Systems Evaluation & Operational / Systems Monitoring.
apartmentDNI Delaware Nation IndustriesplaceColumbus
A+, Network+, Security+ or equivalent DoD 8140 certification.  •  3+ years of experience in computer support, help desk support, or IT customer service.  •  Ability to work independently, manage multiple tasks, and prioritize effectively.  •  Active Secret security...
apartmentSequenturplaceColumbus
to service delivery. Must be able to travel to client sites in the Columbus Metro Area as needed for onsite support service, and work remotely in a fast-paced, client focused environment. Minimum 3 years proven experience working in a helpdesk environment...
apartmentDelaware Nation IndustriesplaceColumbus
A+, Network+, Security+ or equivalent DoD 8140 certification.  •  3+ years of experience in computer support, help desk support, or IT customer service.  •  Ability to work independently, manage multiple tasks, and prioritize effectively.  •  Active Secret security...