Travel Customer Service Representative
The Claros Travels Miami $30,000 - $60,000/year
About the Role
The Claros Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from the initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist clients with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate reservation details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after their trips to ensure a positive travel experience
- Address client questions or concerns with empathy, professionalism, and a solutions-focused approach
- Maintain accurate records and update internal systems and booking platforms as required
- Excellent verbal and written communication skills
- Previous customer service experience (travel, hospitality, or service-related experience preferred)
- Strong organizational skills and attention to detail
- Comfortable using technology, booking systems, and digital communication tools
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional growth within the company
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our growing remote travel support team at The Claros Travel.
TravelwithsanMiami
Position: Customer Service Representative.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent...
Centah IncFort Lauderdale, 25 mi from Miami
for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information...
ENCORE OPTICAL LABORATORIES LLCDoral, 12 mi from Miami
Position Overview:Join our dynamic team as a Customer Service Representative in our Optical Laboratory. We're seeking a dedicated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to our...