Senior Enterprise Management (EM) System Administrator, Tier-3 with Security Clearance

• Tier-3 Level to support upcoming work located in San Antonio, TX.

Summary: This contract will provide 24/7/365 operations support to the customer.

Will need a Real ID and current passport.

Work arrangement: This position will require on-site occupancy at or near the Ft Sam Houston location.

• 6:00pm; exception being shift-work (surge) or on-call staff.

Telework may be considered on a position-by-position bases with approval by the customer.

Responsibilities: Position will be required to manage subordinate personnel.

Managerial responsibilities include but are not limited to, on-boarding & exiting assistance, timecard accounting, mentoring, and reporting.

• Manage IT Infrastructures utilizing approved Enterprise Management (EM) tools (currently Microsoft Endpoint Configuration Manger (MECM).
• Install, configure, and maintain the EM infrastructure at the proper approved release levels.

• Install, maintain, and administer the EM instance, to include granting access, managing permissions, setting up workflows and the proper 2-person integrity for actions and other required administrative actions.
• Modify the EM configuration and Server Management System (SMS_DEF.MOF) to collect information from the registry and Windows Management Instrumentation (WMI) repository.

• Troubleshoot and help remediate sites experiencing EM issues.

• Monitor ongoing operations and sustainment activities for potential problems, improvements, staffing issues, and End User shortfalls.
• Utilize default and ad-hoc reporting tools to provide asset, software, and hardware intelligence, software and hardware metering, and license management reports.

Produce and update EM, and SQL reports for enterprise and customer needs.

• Provide patch management support and maintenance window operations.

• Create, update, deploy, troubleshoot, and remove objects in the EM environments, sites, distribution points (DPs), and clients based on provided guidelines.

• Create custom test environments to provide proof of concept before implementing into production.

• Design and deliver applications and application packages using available enterprise management products and tools that provide scripting capabilities for enterprise delivery.

Manage application baselines and configurations and fully test integration.

Thoroughly evaluate, validate, and execute application packages and validation cases, and ensure that packages provide detailed logs; document and provide evaluation results.

• Create desktop, End-User-Development (EUD), and server images utilizing technologies such as Business Desktop Deployment (BDD), Microsoft Deployment Toolkit (MDT), Windows Deployment Services (WDS), Windows Pre-installation Environment (WinPE), Windows Automated Installation Kit (WAIK), and Pre-Boot Execution Environment (PXE).

• Create custom enterprise level OSD Task Sequences utilizing Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML for captured images; assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise; provide a report on results.

• Provide senior level technical support for troubleshooting of OSD related issues.

• Manage and operate the IT and Cybersecurity (ITC) environment, ensuring system performance and availability requirements are met.

Develop ITC processes for establishing testing environments.

Resolve ITC incidents and problems.

• Must be a U.S.

• Must successfully complete a government issued background investigation.
• Must be flexible to travel when necessary.

Must have Real ID, and ability to obtain a U.S.

• Minimum of 8 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline OR in lieu of a technical degree, must have BA/BS degree with a minimum of 10 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline OR
• MA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 6 years of relevant experience OR
• AA/AS degree or high school diploma with 15 years of experience in Information Technology or a related field.

Required Certifications: Applicants will be required to have: ** incumbents have 6 months to obtain

• CompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Windows Server Hybrid Administrator Associate Must have the ability to:
• Provide excellent customer service
• Coordinate several concurrent tasks
• Interface with users in a pleasant and tactful manner
• Be self-motivated
• Quickly learn new IT technologies
• Occasionally work non-standard hours as required
• Be a Team Player with the ability to work well independently with limited direction We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages.

Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.