Director of risk management

Overview:

FLSA Status: Full-Time, Salaried-Exempt

Normal Working Hours – Office Hours: 8 am to 5 pm, Monday through Friday- Open to candidate living/working in our Austin, San Antonio or Houston office.

Joeris Mission: To transform people and places.

Responsibilities:

• Promoting and building the Joeris bold promise, mission, vision, and values to employees.
• Insurance Program Management
• Oversee all corporate and project-specific insurance programs, including General Liability, Builder's Risk (including the Master Builders Risk [MBR] program), Workers' Compensation, Auto Liability, Umbrella/Excess Liability, Professional Liability, Pollution Liability, Cyber Liability, Executive Risk Insurance, OCIP/CCIP programs, Subcontractor Default Insurance (SDI), and the Company's captive program.
• Lead annual insurance renewals and coordinate underwriting submissions.
• Manage relationships with brokers, carriers, third-party administrators, actuarial consultants, and other risk advisors.
• Analyze coverage terms, endorsements, exclusions, and limits to ensure appropriate protection.
• Monitor insurance costs and develop strategies to improve total cost of risk.
• Oversee Builder's Risk program operations, including per-project BR requests originated through Procore, BR questionnaires and extensions, and coordination of owner-provided BR coverage.
• Oversee the Master Builders Risk (MBR) program, including monthly coordination with project managers for completion dates and coverage adjustments and quarterly MBR reporting to finance leadership.
• Oversee endorsement processing, insurance invoice review, and coordination with Accounts Payable.
• Contract Review & Risk Transfer
• Review owner contracts, subcontracts, vendor agreements, and purchase orders for risk exposure, ensuring appropriate indemnification, insurance, and limitation of liability provisions.
• Collaborate with legal and operations teams during contract negotiations.
• Establish and enforce subcontractor insurance compliance requirements, including oversight of certificate of insurance issuance and tracking, Additional Insured and blanket endorsement management, job-specific COI requests through platforms such as Procore and Jones.
• Lead the subcontractor prequalification program as a foundational risk-transfer mechanism, including financial risk analysis, trade partner performance monitoring, and ongoing compliance oversight across the Company's active subcontractor base, leveraging platforms such as TradeTapp and Procore.
• Oversee owner-specific insurance compliance requirements (e.g., school district insurance checklists) and coordinate with project teams to ensure documentation is complete prior to project start.
• Maintain insurance records, certificates, and endorsements in accordance with the Texas Statute of Repose and other applicable retention requirements.
• Claims Management
• Direct claims management across all lines of insurance, coordinating investigations and resolution with carriers, legal counsel, third-party administrators, field inspectors, forensic experts, and project teams.
• Maintain accurate loss run analysis and reserve monitoring; develop strategies to reduce claim frequency and severity under retained-risk structures.
• Oversee incident documentation, severity assessment, and notification workflows through Procore, including timely notification to executive leadership for serious incidents.
• Exercise direct-payment authority on minor third-party property damage claims to expedite resolution.
• Support Legal with document discovery, claim documentation, and evidence requests in connection with claims and suits.
• Workers' Compensation & Employee Injury Management
• Serve as the Company's focal point for employee work-related injury case management, in coordination with HR and Operations.
• Verify appropriate treatment levels at occupational clinics and ensure injuries are fully addressed through completion of care.
• Submit workers' compensation claims and track care and adjuster activity through resolution.
• Determine appropriate treatment pathways, including direct-payment cases versus claims elevated to the WC carrier.
• Provide situational awareness on the Company's Experience Modification Rate (EMR) and recommend actions to protect and improve it.
• Coordinate with HR and Operations on return-to-work, light-duty placement, and reasonable accommodation for non-work-related injuries.
• Risk Management Strategy
• Develop and lead the company's enterprise risk management framework across all construction operations.
• Identify operational, contractual, financial, legal, and safety-related risks associated with commercial construction projects.
• Recommend and implement risk mitigation strategies to minimize losses and protect company assets.
• Provide strategic guidance to executive leadership regarding emerging industry risks, insurance trends, and regulatory changes.
• Safety & Loss Prevention Collaboration
• Partner with Safety leadership to align risk strategy with jobsite safety programs; analyze incident trends and recommend proactive risk reduction measures.
• Translate safety performance into insurance and financial outcomes, communicating EMR, loss trends, and total cost of risk to executive leadership and Business Unit Leaders.
• Participate in major incident reviews and root cause analysis.
• Support OSHA compliance, including production of annual OSHA 300A logs by office.
• Track safety training metrics and support Safety leadership with annual training planning to meet established Company goals.
• Deliver the risk orientation component of new-hire onboarding in coordination with HR.
• Participate in semi-annual safety and risk briefings across office locations to communicate performance, trends, and initiatives.
• Surety, Compliance & Regulatory Oversight
• Oversee surety relationships and support bonding capacity management.
• Ensure compliance with federal, state, and local insurance and risk management regulations; maintain contractor licensing and bonding requirements where applicable.
• Assist with audits related to insurance, payroll, workers' compensation, and subcontractor compliance.
• Cross-Functional Collaboration
• Coordinate with Operations on project-specific risk considerations and claim resolution status.
• Coordinate with Legal on complex claims, suits, and document discovery.
• Provide Marketing and business development teams with safety performance data, insurance program information, and project-specific risk inputs in support of proposals and pursuits.
• Oversee the risk and insurance technology stack, including Procore, SharePoint, Jones and TradeTapp, to ensure data integrity and operational efficiency.
• Financial & Reporting Responsibilities
• Develop and manage departmental budgets; track and report key risk management metrics, claims performance, and insurance program effectiveness.
• Prepare executive-level reporting for leadership and stakeholders; support financial forecasting related to insurance costs, deductibles, reserves, and retained losses.
• Leadership & Team Development
• Lead and mentor risk management and insurance personnel; establish best practices and standardized procedures across all business units.
• Foster a culture of accountability, safety, and proactive risk awareness.
• Assist the executive leadership with special projects and other duties as they arise.

Qualifications:

• Bachelor's Degree in Risk Management, Construction Management, Business Administration, Finance, or related field required.
• 10+ years of progressive risk management experience in commercial construction or general contracting.
• Strong knowledge of construction insurance programs, contractual risk transfer, and claims management.
• Experience managing OCIP/CCIP programs preferred.
• Familiarity with large-scale commercial, industrial, healthcare, multifamily, or mixed-use construction projects.
• Experience overseeing high deductible, self-insured, or Subcontractor Default Insurance (SDI) structures, including collateral requirements, claim funding, and loss forecasting, strongly preferred.
• Experience with captive insurance programs (group, single-parent, or protected cell), alternative risk financing, and loss-sensitive insurance structures preferred.
• Demonstrated experience overseeing subcontractor prequalification, financial risk analysis, and trade partner performance monitoring in support of SDI program requirements.
• Experience collaborating with actuarial consultants, captive managers, brokers, auditors, third-party administrators, and finance teams.
• Experience overseeing workers' compensation case management, occupational clinic coordination, and Experience Modification Rate (EMR) performance.
• Familiarity with construction risk and insurance technology platforms such as Procore, TradeTapp, and subcontractor prequalification systems.
• Professional certifications such as ARM, CPCU, CRM, CSP, or CHST strongly preferred.

Skills:

• Ability to multi-task, work under pressure with minimal oversight, display a high degree of initiative and accuracy, and effectively manage time and workload.
• Strong analytical and problem-solving skills, including the ability to analyze claim trends, reserve development, and total cost of risk within large deductible or self-insured environments.
• High attention to detail; must possess the confidence that work product is accurate and complete.
• Ability to initiate new ideas to streamline routine tasks and improve departmental processes.
• Ability to communicate insurance program performance, risk exposures, and financial impact to executive leadership and operational teams.
• Knowledge of contract management, certificate of insurance tracking, and subcontractor prequalification systems.
• Advanced knowledge of Microsoft Excel, including conditional formulas and formatting.
• Familiarity with workers' compensation case management, Experience Modification Rate (EMR) tracking, and incident reporting workflows in Procore or similar platforms.
• Emotional intelligence.