QA Manager II with Security Clearance
Zachary Piper Solutions, LLC Raleigh
Zachary Piper Solutions is seeking a highly skilled and motivated QA Manager II to support telecommunications operations at Fort Bragg, NC. The ideal candidate will have a strong background in IT & telecommunications quality standards, compliance, and process improvement.
Responsibilities of the QA Analyst include:- Review technical requirements and support planning and design efforts for telecommunications projects
- Conduct site visits to inspect network installation, maintenance activities, and infrastructure quality
- Recommend improvements aligned with DoD, U.S.
- Develop, implement, and maintain quality assurance standards, processes, and documentation for telecommunications deliverables
- Lead formal and informal quality reviews at key project milestones
- Perform root cause analysis (RCA) to identify systemic issues, track trends, and drive corrective actions.
- Manage quality improvement initiatives, including problem management, risk mitigation, and continuous process optimization
- Prepare QA reports, compliance documentation, and performance evaluations for leadership review
- Collaborate with cross-functional teams to ensure consistent quality across all project phases
- Demonstrate strong communication, analytical thinking, and professional engagement with all organizational levels Qualifications for the QA Analyst include:
- 3+ years of experience in quality assurance for IT and telecommunications programs
- Bachelor's degree in a related field preferred
- BICSI Technician certification required
- Experience conducting audits, root cause analysis, and corrective action planning
- Proficiency in developing QA metrics, tracking performance, and implementing process improvements
- Experience conducting formal and informal reviews of technical project deliverables
- Strong knowledge of quality management systems (QMS), risk assessments, and process auditing methodologies
- Ability to work effectively with technical teams, leadership, and external stakeholders
- Must be a U.S.
Compensation for the QA Analyst includes: * Salary Range : $70,000-$85,000/year depending on experience
- Comprehensive Benefits : Medical, Dental, Vision, 401k, PTO, Sick Leave as required by law, and Holidays
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