Service Manager
Our HVAC client is seeking a Service Manager to join their team in Holland, Michigan. This is a full-time, in-office position that serves as the central hub of service operations. The Service Manager works closely with customers, technicians, and ownership to ensure that service calls are scheduled efficiently, parts are ordered promptly, and jobs are completed accurately and on time.
In this role, you will manage daily customer communications, schedule and dispatch service technicians, order and track parts, prepare and process invoices, and maintain accurate records within our FieldEdge and QuickBooks systems. You will also oversee equipment and inventory coming into and out of the shop while helping keep the service department organized and running smoothly.
The ideal candidate is highly organized, proactive, and comfortable taking ownership of responsibilities. This position requires someone who can balance customer service, administrative duties, and leadership while working independently and making sound decisions.HVAC experience is helpful but not required for the right candidate who is eager to learn the industry and grow with the company.