Remote Client Support Representative

apartmentDuquesa Travel Group placeChicago calendar_month 

We are looking for a motivated and detail-oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences.

Key Responsibilities
  • Provide support via email, chat, and phone
  • Assist with updates, changes, and general client inquiries
  • Share helpful information related to upcoming plans and arrangements
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions
Ideal Candidate
  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred
What We Offer
  • 100% remote position
  • Flexible schedule
  • Training and ongoing support
  • Growth opportunities within a supportive team
  • Work in an experience-focused environment supporting client travel needs
  • Access to industry-related perks and discounts
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