Remote Client Support Representative
Duquesa Travel Group Chicago
We are looking for a motivated and detail-oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure a smooth and positive experience—especially for those preparing for upcoming trips and experiences.
Key Responsibilities- Provide support via email, chat, and phone
- Assist with updates, changes, and general client inquiries
- Share helpful information related to upcoming plans and arrangements
- Follow up with clients prior to departure to ensure they feel prepared
- Resolve concerns while maintaining a positive experience
- Keep accurate records of client interactions
- Strong communication and people skills
- Customer service experience is a plus
- Organized and dependable
- Comfortable working remotely and managing tasks independently
- Interest in travel, hospitality, or client experience preferred
- 100% remote position
- Flexible schedule
- Training and ongoing support
- Growth opportunities within a supportive team
- Work in an experience-focused environment supporting client travel needs
- Access to industry-related perks and discounts
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This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment.
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