Express Lube Technician

Overview:

We deliver the highest quality service while maintaining the highest level of customer satisfaction.

He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. State-certified inspectors a plus.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities:

• Ensure to have Lube Oil and Filter changed in timely manner for ensured customer satisfaction.
• Checks all fluids and maintenance-related parts and tops-off or replaces fluids or filters/parts as required.
• Performs routine service inspections or tests and completes standard maintenance jobs.
• Maintains cleanliness of vehicles while performing service or repairs.
• Ensures that required documentation is complete and is in compliance with regulations and standards.
• Follows all shop policy, procedure, safety, and environmental rules.
• Helps maintain shop appearance and safety standards and ensures the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attends all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers and vendors.
• Performs other duties as assigned.

Qualifications:

• No experience necessary.
• Entry Level.
• Willing to learn.
• One year of relevant experience preferred.
• Knowledge of automotive servicing or repair highly desired.
• Unrestricted Texas driver's license and clean driving record.
• Able to drive both automatic and standard-transmission vehicles.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Certification as a state inspector a plus.
• Professional appearance and work ethic.
• Automotive Interest.
• Self-motivated with solid work habits.
• Production standards once they have been trained.