Medical Receptionist

Overview:

Our purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first.

We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Responsibilities:

Join Our Team!

Please review our open positions and apply for the role that sparks your passion and elevates your skills.

Position Objective:

This includes performing routine duties associated with patient scheduling and processing payments/copayments.

Responsibilities:

• Greet patients in a courteous and polite manner, and conduct all front office functions as requested
• Responsible for accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls
• Complete patient phone calls including but not limited to proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly
• Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions
• Maintain patient medical records in accordance with the Center's policy
• Assist with inventory and maintain office supplies
• Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents
• Provide patients with appropriate medical wellness paperwork to complete
• Additional duties as assigned

Position Requirements/ Skills:

• High school diploma or equivalent required
• Ability to accurately read and write medical terminology
• Basic computer skills, including familiarity with electronic medical records.
• At least 1 year of experience of medical office experience
• Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)

Physical Requirements:

• Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
• Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time
• Requires ability to sit or stand for prolonged periods of time
• Requires ability to lift/carry up to 15 lbs
• Requires corrected vision and hearing to normal range
• Ability to sit for extended periods of time
• Ability to operate a computer and telephone
• Have own means of transportation

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Knowledge of medical coding, preferred
• Knowledge of HIPAA, preferred

We offer a comprehensive compensation and benefits package:

• Medical, dental, vision, disability, and life
• 401k, with employer match
• Paid time off
• Paid holidays

Pay Range: Starting from USD $19.00/Hr.