Business Systems Analyst Sr. (0019-0029)
Participate in Application Analysis, Configuration, Testing, Management, and Maintenance in an Enterprise environment, including; Access administration and user onboarding. Issue resolution, patching, and performance monitoring. Reliability, backup, disaster recovery, and business continuity.
Monitor system logs for unusual activity and escalate or make recommendations for resolution. Support user acceptance testing and user training activities. Adhere to the Quality System Procedures and Change Control. Lead and participate in delivery of projects.
Provide Application End User support. Respond, resolve, or escalate reported incidents. Under management direction, may participate as SME for audits.
Responsible for coordinating application needs from back-end platforms through user interface. Ensure stability, integration, and integrity of production systems. Complete all QA Non-Conformance and Corrective Actions in a timely manner. Participate in assessment of application security and identity management requirements, where applicable.Create artifacts as appropriate, including business case documentation, scope documentation, detailed functional requirements, operational requirements, process flows, and manual and automated test cases. Understand technical options, limitations, costs, and risks.
Communicate tradeoffs to business partners and work with them to shape requirements accordingly. Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
40 hours/week, 9:00am-5:00pm
Education and Experience Requirements
Job Requirements:
Requires a Bachelors degree (or foreign equivalent) in Computer Technology and Management, Computer Information Systems or a directly related field plus five (5) years of experience in human resources technology and human resources operation.
Must have five (5) years of experience in each of the following (experience may be gained concurrently):
- SAP SuccessFactors Recruiting (RCM)
- SAP SuccessFactors Recruiting Marketing (RMK)
- SAP SuccessFactors Employee Central (EC)
- SAP SuccessFactors Platform
- Implementing SAP SuccessFactors solutions
Must have three (3) years of experience in each of the following (experience may be gained concurrently):
- AI, as related to Paradox, Joule or eightfold AI
Will also accept three (3) years of academic studies towards a Bachelor of Science Degree (or foreign equivalent) in Computer Technology and Management, Computer Information Systems or a directly related field plus six (6) years of experience in human resources technology and human resources operation.
Telecommuting/Remote Work is Permitted
The position is fixed location based in Naples office; however, telecommuting from a home office may also be allowed.Please copy and paste your resume in the email body (do not send attachments, we cannot open them) and email it to candidates at (link removed) with reference #0019-0029 in the subject line.
Thank you.