HR Assistant II
If HR Assistant II sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
Responsibilities for HR Assistant II include but are not limited to:
- Answer and manage inbound employee and HR-related calls.
- Provide accurate information, assistance, or proper routing to relevant teams.
- Deliver a high-quality customer service experience in every interaction.
- Partner closely with the Payroll team to address employee inquiries.
- Respond to payroll-related questions and guide employees toward resolution.
- Ensure accurate escalation and follow-up of payroll issues.
- Maintain and document employee data changes in HR systems.
- Process tuition reimbursement requests.
- Perform employee verification tasks (employment, income, etc.).
- Generate and maintain performance reports and HR communications.
- Handle policy-related inquiries and compliance acknowledgements.
- Create, track, and update cases using case management tools (ServiceNow preferred).
- Ensure timely resolution and documentation of all cases.
- Provide day-to-day HR support to employees and internal HR teams.
- Interpret HR policies and procedures and communicate them effectively.
- Perform additional administrative duties as assigned.
Candidates for HR Assistant II must meet the following requirements to be considered:
- Bachelor’s Degree required.
- Minimum 5+ years of relevant experience in HR support, customer service, or HR contact center environment.
- Strong attention to detail and critical thinking skills.
- Proven ability to manage multiple tasks and prioritize effectively.
- Experience handling inbound calls and customer inquiries.
- Experience using ServiceNow or other case management systems.
- Familiarity with call management software.
- Proficiency in Microsoft Outlook, Teams, and Excel.
- Spanish language skills (highly preferred).
- Pay: $22.93 /hr.
- Shift: 8:00 AM-5:00 PM Mon- Fri
- Tampa, FL(3 day Onsite role 2 Days Remote)
- Weekly paycheck
Dedicated Onboarding Specialist & Recruiter · Access to Adecco’s Aspire Academy with thousands of free upskilling courses.
This HR Assistant II is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this HR Assistant II position and other opportunities Tampa, FL(3 day Onsite role 2 Days Remote) apply today!
Pay Details: $22.93 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.