Control Systems Technician

apartmentIES Communications placePortland calendar_month 

Direct Hire with Full Benefits *

No License Required

Job Summary:

Responsible for the installation, maintenance and repair of technical building controls systems. The Service Technician will answer and initiate customer contact while managing the Customer Records & Service Restorations database (CRR). They will take charge of the schedule, consistently log track, report and prepare invoices for all service events.

The work includes but is not limited to: Engineering, programming, IT tasks, project management, commissioning and training for various building control systems such as; access control, audio, video and building entry systems.

Job Duties and Responsibilities:

  • Coordinate and maintain installations with client contacts, site staff, departments, and various maintenance and construction trades.
  • Maintain a daily log of events and time allotments expended on projects and tasks, needs, assessments. Reports to be update to CRR ticket associated with assignments daily with no exceptions.
  • Perform physical access control system installation, maintenance, and repairs.
  • Manage punctuality and quality of project/task timelines. Able to respectfully communicate and problem solve with teammates and management to assure that these attributes are never compromised.
  • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor
  • Detailed and thorough documentation and record keeping
  • Coordinates equipment installation and delivery schedules in accordance with set project plans
  • Other responsibilities as assigned

Physical and Mental Requirements:

  • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s)
  • Must promote the company culture and mission to all employees, vendors, clients and business partners
  • Must have working knowledge and skill in the use of hand and power tools, analog/digital test equipment, man lifts, RF and CCTV testing devices.
  • Strong aptitude for independent working environment and high productivity rate
  • Must be able to act as the company liaison for interface with customer representative(s)
  • Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s)
  • Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds
  • Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones
  • Required to work reasonable overtime on both scheduled and an emergency basis as needed.
  • Excellent communication and customer relationship skills

Tools:

  • Tools: Cordless drill with attachments, Ohm Meter/Multi-meter, flashlight, head lamp, drill bit set, Hex Key set, 4 pair continuity-tester, tape measure, screwdriver set tone and probe cable tracing kit.

Education, Certification, License, and Skill Requirements:

  • Must possess at least a High School diploma or GED equivalency
  • English language skills required – speak, read, write.
  • Must have and maintain the CCNP certification
  • Advanced knowledge of networked/automated electronic systems including knowledge of processor-based communications, alarm systems and software. Virtualization experience preferred.
  • Ability to perform math computations as related to trade and ability to read blueprints and schematics; basic understanding of qualitative and quantitative circuit analysis. (3) years minimum of data center experience
  • Must have and maintain current AV and Security journeyman licenses for the States of Oregon, Washington and Idaho.
  • Must be highly proficient with Microsoft Office (Word, Excel, Projet
  • Must meet Company minimum driving standards
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