Jr. Client Success & Communication Associate
About Us
Atom is an AI-native premium domain marketplace for startups and established businesses ready to secure a strong name, build a stronger brand, and move faster toward success. Our curated collection of world-class brandable domains, combined with intelligent discovery, makes finding the right domain fast and seamless, while our platform supports the entire naming journey—from idea generation and research to testing, trademark support, and brand monitoring.As a fast-growing, AI-first company at the intersection of technology, branding, and startups, Atom offers a unique opportunity to gain hands-on experience working on real transactions and client interactions while learning directly from experienced operators.
This is an ideal environment for someone early in their career who is motivated to develop strong communication and client management skills and grow quickly within a high-impact, high-learning team.
The Role
As a Client Success Associate, you’ll work directly with our Sales Director and broader team to guide clients through the domain acquisition process. This is a client-facing, communication-heavy role that requires strong writing, sound judgment, and attention to detail.
You will not just “support sales”—you will help shape client experience, manage relationships, and ensure deals move forward smoothly and professionally.
This is an ideal role for someone with ~2 years of experience who wants exposure to startups, branding, and high-value transactions.
What You’ll Do- Communicate directly with buyers and sellers via email and calls, representing Atom professionally
- Guide clients through domain selection and acquisition decisions
- Support deal flow by coordinating with the Sales Director and internal team
- Manage and maintain relationships with domain sellers
- Assist in organizing and improving client communication processes
- Contribute to branding-related initiatives tied to domain sales
- 1–3 years of experience in client-facing, account management, or communication-heavy roles
- Exceptional written and verbal communication skills (clear, thoughtful, professional)
- Strong attention to detail and ability to manage multiple conversations at once
- Comfortable working in a fast-paced, startup-style environment
- High ownership mindset—someone who follows through and takes responsibility
- Interest in startups, branding, or technology
Bonus: Experience in sales, marketplaces, or negotiation-based environments
Why This Role is Different- Direct mentorship and training from experienced operators in the domain and branding space
- Exposure to real transactions, founders, and high-value decision-making
- Clear path to growth into Account Management, Sales, or Strategy roles
- A chance to build foundational skills in communication, negotiation, and client management
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance