Business Process Consultant

Certification: Process Improvement Methodologies and demonstrated proficiency in methodologies such as Lean Six Sigma (Green or Black Belt), or Kaizen.

Experience:

• A minimum of seven (7) years in IT, with at least four (4) years in process engineering, and two (2) years in project management;
• Strong skills in mapping out business processes, identifying bottlenecks, and analyzing inefficiencies;
• Familiarity with tools like Microsoft Visio, Lucidchart, or specialized business process modeling tools (e.g., Business Process Model and Notation [BPMN] software like Bizagi or ARIS);

Responsibilities:

• Perform in-depth systems process analysis, design, and simulate new processes to improve efficiency;
• Identify gaps, develop measures for process performance, and transition the program area to improved processes;
• Serve as the program area's technical expert by providing strategic advice to leadership on the future use of technology and process improvements;
• Ensure solutions align with both current and future program goals;
• Support the planning and prioritization of business process engineering activities, integrating business unit goals with Department objectives; and
• Ensure defined processes are communicated and provide assistance to the Department to understand process flows throughout the project lifecycle.