Supply Chain Customer Service Specialist

apartmentRandstad placeBurlington calendar_month 

If you’re the kind of person who likes to be where the action is—balancing a desk, a warehouse floor, and a happy customer—we should talk.

We’re looking for a Supply Chain Customer Service Support pro who can do a little bit of everything. We need someone who’s as comfortable firing off professional emails as they are walking into the warehouse to check on a pallet.

You’ll be the "glue" that holds our orders together. If you’ve got a background in customer service, understand how a warehouse actually moves, and want a role where you aren't just staring at a screen all day, hit us up. Let’s get things moving.

salary: $19 - $20 per hour
shift: First
work hours: 9 AM - 4 PM

education: High School

Responsibilities

Responsibilities:

  • Customer Support: Handle incoming inquiries via phone and email, process orders, and provide updates on delivery schedules.
  • Warehouse Coordination: Work directly with the warehouse team to check stock levels, verify shipments, and ensure orders are being picked and packed correctly.
  • Supply Chain Tracking: Monitor the movement of goods from arrival at our facility to the final delivery at the customer’s doorstep.
  • Problem Solving: Quickly address shipping errors, damaged goods, or inventory shortages to keep the customer happy.
The essential functions of this role include:
  • wearing steel toe shoes
Skills
  • Supply Chain
  • logistics
  • Basic Software Skills
  • Basic Computer Skills
  • Communication
  • inventory control
  • Customer Service
Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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