Customer Service Representative
62ML Milwaukee Full-time
About Us
At 62ML, we are dedicated to reshaping brands through strategic insight and storytelling. Our mission is to connect human narratives with measurable outcomes, ensuring growth that's purposeful and enduring. We prioritize clarity and intention, guiding each brand on a thoughtful journey toward authentic impact and lasting success.
Introduction
Be part of a customer-focused team where delivering excellent service is the priority. This role is ideal for individuals who enjoy helping others and building strong communication skills.
Responsibilities- Assist customers with inquiries, concerns, and service requests.
- Provide clear, accurate, and professional information.
- Resolve basic issues and escalate when needed.
- Maintain organized records of customer interactions.
- Support daily operations and contribute to team goals.
- Ensure a positive and consistent customer experience.
- Strong interpersonal and communication skills.
- Customer-first mindset with a positive attitude.
- Reliable, punctual, and detail-oriented.
- Comfortable interacting with diverse individuals.
- Basic computer skills (data entry, CRM systems).
- Entry-level applicants encouraged; training provided.
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