Azure Tech Lead / Technical manager / operations manager/ Operat

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MAJOR ACCOUNTABILITIES
Lead the implementation, and maintenance of scalable and robust analytics platforms.
Manage IT service operations to ensure high availability, performance, and reliability of
the analytics platform.
Deliver an exceptional user experience by ensuring the platform meets the needs of its
users. Implement user feedback to improve platform functionality and usability.
Collaborate with cross-functional teams to understand business requirements and
translate them into technical solutions.
Oversee the integration of various data sources to ensure seamless data flow and

accessibility.

Ensure the platform's performance, security, and reliability through continuous
monitoring and optimization.
Implement and manage IT service management (ITSM) processes, including incident, problem, and change management. Enforce these processes to ensure efficient and
effective service delivery.
Ensure the platform's security and compliance with industry standards and regulations.
Mentor and guide a team of engineers, fostering a culture of innovation and excellence.
Manage resources through vendor partners, ensuring they meet performance and
service level agreements. Oversee vendor relationships to ensure high-quality service

delivery and cost-effectiveness.

Stay up to date with the latest industry trends and technologies to drive continuous

improvement.

QUALIFICATION

Minimum Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field

Proven experience in software integration and technical operations support
7+ years experience with Azure Databricks, Azure SQL Database, Azure SQL Data
Warehouse, Azure Data Lake, Azure Data Synapse Analytics, Azure Data Factory, Azure
ADLS, Azure Databricks, - MDM Reltio, Azure DevOps and other relevant tools
Commercial Data Expertise

Experience managing third-party managed service providers

Preferred Qualifications: Excellent problem-solving skills and the ability to troubleshoot complex integration issues

Background in master data management systems and processes is beneficial

Strong communication, interpersonal and collaboration skills, with the ability to work effectively in a matrix team environment.
Knowledge of industry regulations and compliance requirements in the pharmaceutical sector is a plus.
Hands on expereince with Data & analytics platform management, like Azure Databricks, MDM Reltio etc.
Hands-on experience in design, coding, managing backlogs delivery of IS projects
Attention to detail and ability to deal with ambiguity and change
Penchant to learn about new technology innovation and creativity in applying to business problems
Experience establishing, running, maintaining and evolving integrated data management and science delivery platforms
Strong knowledge of cloud platforms (e.g., AWS, Azure, GCP) and big data technologies (e.g., Hadoop, Spark).
Proficiency in programming languages such as Python, Java, or Scala.

Experience with ITSM tools and frameworks (e.g., ITIL, ServiceNow).

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