Intake Specialist

Our front desk staff are the first smiling faces our clients see, and they have a direct impact on the client experience from the moment someone walks through the door.

If you are looking for a role that keeps you busy and has a variety of duties, we encourage you to apply!

• Conduct a brief client interview at first appointment to collect all required client information
• Complete paperwork including release forms, fee agreements, billing arrangements
• Verify insurance eligibility including benefits coverage and effective dates
• Greet visitors and direct to appropriate location
• Provide customer service by answering client inquiries and providing direction as needed
• Associates degree or demonstrated equivalent experience required

• Associates degree or demonstrated equivalent experience required

• Type: Full-Time
• Hours:
• Mon 8:45a-5:15p
• Tues 9:45a-6:15p
• Wed 8:45a-5:15p
• Thurs 9:45a-6:15p
• Fri 8:00a-4:30p

• Health insurance
• Dental insurance
• Vision insurance
• IPERS retirement benefit
• Optional 401K
• Employee Assistance Program
• Generous PTO (20 days accrued in your first year)
• 9 paid holidays
• Paid trainings and CEU opportunities
• Public Student Loan Forgiveness employer
• Tuition reimbursement
• Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!

Application Process:

Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.

Equal Opportunity Employer: Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.