Senior Representative Inside Sales
Job Opportunity: Senior Representative Inside Sales Location: Seattle, WA (Hybrid: In-office Tuesday–Thursday; Remote Monday and Friday)
Schedule: Monday–Friday, 7:30 AM – 4:00 PM
Status: Full-Time, Contingent
Position Summary The Senior Representative Inside Sales manages a portfolio of foodservice operators and distributors. The role involves managing account retention and growth through product sales, promotion execution, and marketing material distribution.This position functions as a link between the field sales team, the office, and support departments to ensure the delivery of products and services.
Core Responsibilities- System Management: Update account contact information, venue details, and program records within the customer management system.
- Inquiry Resolution: Address customer questions regarding SKU rationalizations, pricing adjustments, asset transfers, and ownership changes.
- Operational Support: Oversee account setup, maintenance, equipment service requests, and accounting disputes.
- Issue Mitigation: Identify and implement solutions for logistics issues, product tracking, and delivery claims.
- Business Planning: Collaborate with field leadership to set goals and identify customer support requirements.
- Outreach & Sales: Conduct phone-based outreach calls to existing accounts. Develop a sales strategy to identify opportunities within the assigned territory.
- Reporting: Measure weekly sales activities. Prepare monthly and annual portfolio performance analyses to track progress against benchmarks.
- Lead Qualification: Manage beverage business leads by qualifying and converting opportunities through the CRM.
- Communication: Serve as a liaison regarding policy changes, inventory updates, and system interruptions.
- Years of Experience: 2+ years in a role involving account management or customer service.
- Industry Background: Experience in the coffee, beverage, or foodservice industry.
- Sales Background: Experience with phone-based sales and CRM software.
- Travel: Ability to participate in periodic business travel or in-person regional visits.
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required
Responsibilities
Responsibilities- Maintain accurate account contact information, venue details, and program records in the customer management system with an eye for detail and consistency.
- Respond to customer inquiries about SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions.
- Handle account requests, including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving results through efficient processes.
- Collect information from internal and external customers to identify and implement creative solutions, resolving issues that negatively impact Nestlé’s customer relationships or the timely and accurate delivery of products and services.
- Participate in business planning with field leadership or CAMs to set business goals, identify customer support needs, and find opportunities to achieve sales targets.
- Conduct proactive sales and support outreach calls by tier, driving results.
- Inside Sales
- Sales
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.