Customer Service Rep
The ideal candidate is computer-savvy, an effective communicator, eager to learn, problem-solving oriented, and naturally curious. This role provides on-the-job training and a clear pathway for career growth, with opportunities to advance into Account Management and/or insurance sales positions.
Hours: 8:00 a.m. to 5:00 p.m., Monday-FridayPay: $20.00 - $23.00 per hour DOELocation: Phoenix, AZ 85018Type: Temp-to-HireStart date: Immediately upon passing backgroundDuration: Until hiredBenefits: After temp-to-hire period: health, dental, vision, life, disability, tuition reimbursement, wellness benefits, plus many more DUTIES-Assist customers with their insurance inquiries-Enter prospects into agency management system-Manage incoming electronic customer service requests and inquiries (customer service change requests, file claims, issue certificates of insurance, etc.)-Attend training sessions to gain more knowledge to begin training in other areas of insurance (customer service change requests, file claims, issue certificates of insurance, etc.) REQUIREMENTS-Previous Customer Service experience-Able to work in a fast-paced environment-Detail oriented-Willing to learn the insurance industry-Excellent data entry skills-Experience in Word, Excel and Outlook-Ability to communicate effectively and with compassion toward customers and staff-Background check required