Receptionist, Dublin

Receptionist, Dublin

Contract: Full Time, Permanent

The purpose of this contract is to provide an efficient and professional front line service to customers, visitors, trades personnel, staff and general public and managing busy switchboard.

What you will do:

• To work within the framework of the overall aims and objectives of Focus Ireland.
• To work in close liaison and co-operation with other Focus Ireland services.
• To answer phones in a prompt and professional manner.
• To take accurate phone messages and pass them on to appropriate persons.
• To refer people to external agencies as appropriate.
• To be responsible for goods deliveries and ensure that they are safely delivered to the appropriate staff member or team.
• Welcoming callers.
• Ordering taxis and couriers for staff and keeping record log of same.
• Manage the stationary order for general use for High Street.
• Organising out-going post and keeping record log of same.
• Keeping Reception area clean, tidy and presentable at all times.
• Organising and arranging for recycling/shredding.
• To attend team, section, divisional and agency meetings as required.
• To undertake any other responsibilities and duties as may reasonably be assigned by your Manager or Divisional Head.

What you will need:

• Previous experience in a similar role.
• Excellent organisation skills with proficient knowledge of Microsoft Office and Outlook.
• Ability to use initiative and seek direction when appropriate.
• Ability to anticipate problems and generate solutions.
• Excellent interpersonal and communication skills.
• Ability to multi-task and prioritise competing demands.
• Ability to effectively communicate at all levels of the organization.
• Maintain multiple relationships with consistency and a high degree of customer care.
• A general knowledge or experience of working within an NGO or the homeless sector. (Desirable)

Focus Ireland is an equal opportunities employer

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