Seasonal Customer Experience Co-worker II - HL2 - Parent
IKEA St Louis
Why we will love you
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.
What you'll be doing day to day- Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis
- Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
- Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
- Builds emotional connections through meaningful and empathetic interactions with customers.
- Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to
- Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when
scheduled in returns.
Together as a team
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right!Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!
Apply now!
JOB TYPE: Seasonal, Part-time 20-34 hours/weekBENEFITS ELIGIBLE: No
HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday
The pay range for this role is $17.58 to $24.83
Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role.
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