ServiceNow Developer / Architect - SNDEV 26-05463

Employment Type: Long-Term Contract

Job Overview:

We are seeking a highly skilled ServiceNow Developer/Architect to lead the design, development, and implementation of enterprise-wide ServiceNow solutions in a regulated environment. This role requires a strong blend of technical architecture expertise and hands-on development, ensuring the platform remains scalable, secure, and aligned with best practices.

Key Responsibilities:

• Define and maintain ServiceNow platform architecture aligned with industry best practices
• Ensure alignment with Common Service Data Model (CSDM) standards
• Drive long-term platform scalability, performance, and maintainability

• Design and develop custom applications and workflows within ServiceNow
• Create and maintain Business Rules, Script Includes, UI Actions, and Client Scripts
• Utilize JavaScript, Glide APIs, and ServiceNow development tools

• Implement security protocols, including ACLs, encryption, and secure coding practices
• Ensure compliance with regulated and secure cloud environments
• Maintain adherence to data protection and governance standards

• Design and implement integrations with third-party systems
• Utilize tools such as IntegrationHub, Flow Designer, MID Servers, REST/SOAP APIs
• Drive automation initiatives to improve operational efficiency

• Establish and enforce development standards and best practices
• Conduct code reviews and ensure overall platform health
• Maintain upgradeability and performance optimization

• Work closely with business stakeholders and delivery teams
• Translate requirements into technical designs and solution architectures
• Lead technical discussions and solution design sessions

Required Qualifications:

• 8+ years of overall IT experience
• Minimum 5+ years of hands-on ServiceNow development and architecture experience
• Expert-level proficiency in:
• JavaScript, HTML, CSS
• ServiceNow tools (Studio, UI Builder, Service Portal)
• Strong understanding of:
• CMDB (Configuration Management Database)
• ITOM (Discovery, Service Mapping)
• Experience working in regulated or government cloud environments
• Strong leadership, communication, and stakeholder engagement skills
• Ability to work onsite 5 days/week in Columbus, OH

Required Certifications:

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM or ITOM preferred
• ITIL v4 Foundation

Preferred Certifications:

• ServiceNow Certified Technical Architect (CTA) or equivalent
• Security certification (e.g., Security+)

For more details reach at resumes@navitassols.com.