Customer Service Representative
You will serve as the primary point of contact for our independent contractor clients, managing heavy call and email volumes, processing orders, and providing exceptional counter support. Pay Rate: $19.00 per hour
Location: On-site
Schedule: Monday – Friday, 7:30 AM – 4:30 PM (1-hour lunch)
Position Type: Full-Time / Temp-to-Hire
Apply today! Send resume to paola.silvafebres@randstadusa.com
salary: $18.5 - $19 per hourshift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities- Manage high daily call volumes (~100 calls/day) and heavy email correspondence. Process customer orders, handle warranties, place purchase orders, and track vendor/corporate ETAs.
- Utilize internal order-management software to track work orders. Assist with cycle counts and showroom inventory management for small parts.
- Rotate with team members to assist walk-up contractor clients at the sales counter.
- Customer Service (2 years of experience is required)
- Order Processing
- Microsoft Office (3 years of experience is required)
- CUSTOMER ORDERS/SALES
- Customer support
- HVAC
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.