Req: Sr ServiceNow IRM PM with Risk Management expertise / NYC or Hybrid
- NYC and Charlotte, NC Sr ServiceNow IRM PM with Risk Management expertise. No.
- 3 (1 Resources in NYC, Manhattan Close to world Trade Center) Local resources needed.
Partner with risk officers, compliance leads, internal audit, and vendor management teams to capture and document business requirements Translate credit card and payments-specific risk processes like fraud risk, operational risk, regulatory compliance, and Privacy into ServiceNow IRM, BCM and Privacy functional specifications Conduct fit-gap analysis against out-of-the-box IRM capabilities and recommend configuration approaches that minimise technical debt Document current-state processes and design future-state workflows for risk assessments, control testing, policy management, issue tracking, and regulatory exam management Design Target state processes aligned with the ServiceNow OOTB capabilities.
Define risk taxonomies, scoring models, control libraries, and assessment methodologies tailored to the client's risk appetite and regulatory obligations Write clear user stories and acceptance criteria that the configuration team can execute against without ambiguity Serve as the go-to functional expert on ServiceNow IRM modules like Integrated Risk Management, Policy & Compliance, Audit Management Privacy Management and BCM Advise on integration points with existing systems- GRC tools, ITSM, identity management, fraud platforms, and regulatory reporting systems Identify automation opportunities
- continuous control monitoring, automated evidence collection, risk score recalculation triggers Ensure the solution aligns with ServiceNow best practices and upgrade-safe design principles.
10+ years in Program/Project Management/ Delivery Lead (of which 1-2 years maybe as functional analyst, BA, or on GRC / risk management platform implementations 3+ years hands-on with ServiceNow IRM/GRC modules, process definition, real solution design experience, not just project oversight Demonstrated ability to work independently within a complex, multi-national Financial Services organization structure, manage stakeholder relationships across internal Business Units and geographies, and drive decisions without heavy oversight.
Strong documentation skills, functional specs, process maps, user stories, and test scripts that actually get used Working knowledge of ServiceNow platform fundamentals Comfortable operating in Agile or hybrid delivery environments IRM Certified Implementation specialist preferred.