Spa Attendant | Luxury Spa at Carneros Resort | Part Time

Reports to: Spa Manager

Position Overview

The ideal candidate is attentive, service-oriented, and detail-driven, with a passion for wellness and hospitality.

Key Responsibilities

• Welcome guests warmly and provide a relaxing, luxury experience from arrival to departure.
• Escort guests through the spa, explaining amenities and services available.
• Offer refreshing beverages, towels, and any additional comforts to enhance relaxation.
• Ensure spa areas are fully stocked, clean, and organized, including lounges, locker rooms, and treatment spaces.
• Assist with scheduling inquiries, appointment confirmations, and guest requests.
• Handle guest concerns promptly and professionally, escalating issues when necessary.

• Maintain spa cleanliness and sanitation standards in accordance with luxury hospitality guidelines.
• Monitor and replenish linens, robes, slippers, and spa amenities throughout the day.
• Ensure hot tubs, steam rooms, and relaxation areas are functioning properly and presented impeccably.
• Support therapists and estheticians by preparing treatment rooms and ensuring necessary supplies are available.
• Assist in retail areas, restocking products and providing basic recommendations to guests.

• Work closely with spa therapists, front desk associates, and management to ensure seamless operations.
• Assist in setting up and breaking down spa events or special experiences.
• Maintain strong communication with all departments to provide exceptional guest service.

• Previous experience in luxury hospitality, spa, wellness, or fitness center settings preferred.
• Strong guest service and interpersonal skills, with the ability to anticipate guest needs.
• High attention to cleanliness, organization, and detail.
• Ability to multitask in a fast-paced, guest-facing environment.
• Knowledge of spa amenities, wellness treatments, and self-care products is a plus.
• Must be able to lift up to 40 lbs., stand for extended periods, and work weekends/holidays as needed.

• Competitive salary
• Health, dental, and vision insurance
• Retirement plan options with employer match
• Paid time off and holiday pay
• Employee discounts and perks