HR Manager, Americas

apartmentGALE Pacific placeCharlotte scheduleFull-time calendar_month 

TITLE

HR Manager, Americas

REPORTING TO

General Manager, People & Capability (located in Australia)

SUPERVISORY RESPONSBILITIES

N/A

LOCATION

Charlotte, NC (Hybrid schedule)

THE COMPANY

GALE is a global leader in shade solutions, united by a clear purpose: to enrich lives through shade. We exist to help people enjoy and use outdoor spaces safely, comfortably and confidently, through solutions that protect from heat and ultraviolet exposure while enhancing wellbeing and performance.
Our focus is not simply on selling products, but on deeply understanding the environments, applications and challenges our customers face, and designing solutions that deliver lasting value across selection, installation, use and ongoing support.

This purpose‑led approach underpins how we innovate, partner and grow across diverse markets and climates.

OUR VALUES
  • Integrity
We do what is right. We are honest and ethical, worthy of the trust of others. It is the price of entry to our team.
  • Respect
Respect guides the way we operate at all levels – with consumers, customers, suppliers, investors, the community, and our own team.
  • Collaboration
We believe in the power of working together in a collaborative way. Every function and every role is as important as each other.
  • People
People are the heart and soul of our business. We continually strive to provide a safe, supportive, and engaging environment for our team to achieve their full potential.
  • Community
We are proud to be part of the communities we operate in globally. We are committed to supporting local causes and always operating in an environmentally responsible.
  • Innovation

Creative thinking inspires innovation in everything we do. We seek and value ideas from our team that improve our products and provide meaningful benefits to our consumers and customers.

LEADERSHIP BEHAVIOURS

Drives for Results
  • Communicates Clear Vision Consistently
  • Holds Self and Others Accountable
  • Doesn’t Give Up
  • Owns Successes and Failures
  • Inspires us in Tough Times
Exemplifies Authenticity
  • Willing to be Vulnerable
  • Genuinely Cares for People on Their Team
  • Words and Actions Match
  • Makes Employees Feel Open and Comfortable
  • Has a Consistent Approach to Decision Making
Develops and Empower Others
  • Provides Timely Open and Honest Feedback
  • Empowers Individuals and Teams
  • Makes Everyone Feel Valued for the Work They do
  • Sets SMART Stretch Goals
  • Gives People an Individual Growth Plan
Fosters Collaboration
  • Develops Ideas With Input From Others
  • Maintains an Open Mind and Listens
  • Is Inclusive
  • Drives Teamwork Between Functions
  • Creates a Learning Environment
Acts with Courage
  • Challenges the Status Quo
  • Makes Tough Decisions
  • Is Not Afraid to Have Difficult Conversations
  • Actively Leads the Team Through Challenges

OVERVIEW OF ROLE OR HOW THE ROLE MAKES AN IMPACT

As our HR Manager – Americas, you’ll lead the delivery of a broad HR and HSE initiatives across GALE Pacific’s US operations (Charlotte, NC and Fontana, CA).

Functioning as the key people partner in the region, you’ll take ownership of translating global People & Capability priorities into practical outcomes, ensuring the fundamentals are strong, risks are managed, and the business is set up to perform.

You’ll be comfortable navigating complex employment frameworks across states, lifting leadership capability, and embedding a strong safety culture in both our office and distribution center.

This is a hands-on, high-impact, true generalist role in a region that continues to evolve and grow.

KEY ACCOUNTABILITIES & RESPONSIBILITIES
  • Lead end-to-end HR processes across the employee lifecycle (onboarding, performance, investigations and offboarding)
  • Ensure compliance with US employment law across NC and CA, including ER/IR matters and workplace obligations
  • Oversee HSE requirements including OSHA and Cal/OSHA compliance and safety programs
  • Partner with leaders to drive performance, capability and organisational effectiveness
  • Contribute, lead and implement global People & Capability initiatives within the US
  • Lead end to end recruitment activity to find A-player talent to optimise team structure
  • Deliver performance and development processes including talent reviews and succession planning
  • Use people and engagement data to identify risks and drive improvement initiatives
  • Manage employee relations matters including investigations, performance issues and workplace disputes
  • Maintain HRIS data integrity and drive platform adoption across the region
SKILLS & EXPERIENCE
  • Tertiary Qualifications in Human Resource Management
  • Additional accreditations or qualifications in HR specialist functions (advantageous)
  • Strong generalist HR experience in a standalone or regional role
  • Solid understanding of US employment law (NC & CA exposure highly regarded)
  • Exposure to HSE or safety-driven environments
  • Prior experience across ER/IR, including managing complex workplace matters end-to-end
  • Experience in competency-based recruitment and talent development approaches
  • Capability in designing and delivering learning and development initiatives
  • Commercial mindset with the ability to link people initiatives to business outcomes
  • Strong communication skills, with the ability to engage, influence and build credibility at all levels
  • High attention to detail with a solutions-focused approach
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