Onsite Print Administrator
Kforce is immediately adding a full-time Onsite Print Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Jackson, MO.
Summary:This role is responsible for monitoring systems, detecting performance issues, and resolving technical problems using established protocols. The Onsite Print Administrator engages in addressing customer issues and inquiries to ensure utmost customer satisfaction.
This person conducts routine installations and configurations and executes scripted change management activities while adhering to incident, change, and problem management processes. The Onsite Print Administrator consistently meets production goals, aligns work with strategy, maintains data confidentiality, and supports department-level operational plans with minimal supervision.
Duties:- Manage consumable inventory
- Replace toner/consumables/paper
- Ensure adequate consumables are available at customer sites
- Clear paper jams
- Assist end user with device functionality
- Coordinate with SW branded support
- Report customer dissatisfaction to CSM/SDM
- Assist with the collection of usage pages per devices as needed
- Swap out devices with spares as needed
- Perform initial trouble shooting
- High School diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence
- Typically, has 2-5 years of related work experience, preferably in maintenance, quality, or a related field
This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law.Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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