Pharmacy Tech - San Felipe/Fountain View -Part Time

Job Summary: As an H-E-B Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.

Key Responsibilities & Essential Functions:

• Pharmacy Operations:
• Role models / provides superior customer service and service standards
• Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies
• Manages exception station; solves third-party issues
• Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes third-party prescriptions; manages adjudication review
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities as required
• Maintains H-E-B Rx screener status; participates in screening events
• Assists with Pharmacy operations-related tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, out-of-date / dead stock returns, department communications, and others as needed)
• Orders / manages inventory; processes invoices daily, on a timely basis
• Reviews Warehouse and DSD orders
• Checks deliveries for accuracy; notifies H-E-B / DSD vendor of discrepancies; makes necessary adjustments
• Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
• Applies computer troubleshooting and prescription application overview
• Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
• Performs other assigned duties
• Compliance:
• Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); hand-counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check
• Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
• Ensures compliance with Central Fill check-in procedures
• Participates in / ensures Pharmacy Partner compliance with ORT, 5-S, and Pharmacy Standards Review
• Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
• Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5-S compliance

Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

• of pharmacy experience (preferred) -
• of experience as an active retail Certified Pharmacy Technician -
• Experience working in a fast-paced environment -

• Working knowledge of all pharmacy-related management tasks and H-E-B RxEVO system -
• Knowledge / understanding of H-E-B Pharmacy Standard Operating Procedures (SOPs) -
• Advanced communication skills; advanced telephone etiquette -
• Intermediate computer skills, including MS Office, Windows, and H-E-B related systems / applications (e.g., RxEVO, RxIMS, PartnerNet, Workforce Manager) -
• Mathematical skills, including calculating measurements -
• Ability to manage multiple priorities and shift focus between tasks -
• Ability to maintain composure in high-stress situations -
• Ability to work with little direct supervision; self-starter -
• Welcomes working in a team-oriented environment and is open to cross-training -

• or equivalent -

• Active State of Texas registration as certified pharmacy technician CPhT -
• maintain certification with 20 hours of continuing education every 2 years -
• recertify 60 days prior to expiration date -
• Certification as an H-E-B Pharmacy Technician -
• RxEVO certification -
• Successful completion of all training e.g -
• H-E-B Screener certification -
• Advanced Cash Register ACR -
• HIPAA -
• FWA -
• MethGuard -
• Diversity -
• Company orientation -
• applicable modules for Pharm Tech and PCR -
• etc -

• Function in a fast-paced, retail, office environment
• Work rotating shifts to meet business needs (includes nights and weekends)
• Stand for extended periods (up to 12 hours)
• Regularly lift 30 lbs or more
• Use arms / hands in repetitive motion that require hand / finger dexterity
• Meet specific vision requirements for this job, including close vision and color vision

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 09/01/2012