Luxury Customer Service Representative - Travel

apartmentThe Claros Travels placeMiami business_center$47,000 - $85,000/year calendar_month 

The Claros Travel is seeking a professional and customer-focused Luxury Customer Service Representative to join our growing remote team. In this role, you will help support clients by coordinating travel details, managing reservations, and ensuring every traveler receives a smooth and personalized experience.

This is a fully remote position ideal for someone who enjoys helping people, communicating clearly, and working in a fast-paced environment. You will play an important role in ensuring our clients receive exceptional service before, during, and after their travel experiences.

Responsibilities
  • Provide friendly and professional customer support through phone, email, and online messaging
  • Assist clients with leisure and luxury travel reservations, itinerary updates, and travel accommodations
  • Communicate travel details, documentation requirements, and agency policies clearly
  • Monitor reservations and bookings to ensure accuracy and timely updates
  • Follow up with clients to confirm satisfaction and address any questions or concerns
  • Resolve client inquiries with a solutions-oriented and customer-first approach
  • Maintain organized records and update internal systems as needed
Qualifications
  • Strong communication and interpersonal skills
  • Previous customer service experience required (travel or hospitality experience preferred)
  • Ability to work independently in a remote work environment
  • Strong organizational skills and attention to detail
  • Comfortable using computers, booking systems, and digital communication tools
  • Interest in travel and delivering exceptional client experiences
Benefits
  • 100% Remote position
  • Flexible scheduling options
  • Training and professional development opportunities
  • Travel industry perks and discounts
  • Supportive and collaborative team environment

Equal Opportunity Employer

The Claros Travel is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.

business_centerHigh salary

Customer Service Representative

apartmentTravelwithsanplaceMiami
Position: Customer Service Representative. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent...
apartmentCentah IncplaceFort Lauderdale, 25 mi from Miami
for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information...
apartmentENCORE OPTICAL LABORATORIES LLCplaceDoral, 12 mi from Miami
Position Overview:Join our dynamic team as a Customer Service Representative in our Optical Laboratory. We're seeking a dedicated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service to our...