Consulting Analyst l (Healthcare Focus)

SCOPE/GENERAL PURPOSE OF JOB:

The Consulting Analyst I actively collaborates with internal teams and external stakeholders to identify opportunities, propose solutions, and monitor progress toward desired outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Collect, validate, and interpret operational, financial, and productivity data across multiple locations.
• Identify performance gaps, workflow bottlenecks, and improvement opportunities through structured analysis.
• Participate in client-facing meetings to assess needs, validate project objectives, and uncover root-cause issues.
• Translate analytical findings into concise, actionable recommendations.
• Contribute to the development of future-state workflows, improvement of roadmaps, and change impact assessments.
• Develop dashboards, comparative summaries, and visual presentations that support strategic decision-making.
• Communicate key themes and recommendations to executives, managers, and operational leadership.

• Prepare high-quality deliverables including executive-ready presentations, written reports, operational assessments, financial summaries, and workflow documentation.
• Create data visualizations, dashboards, process flowcharts, and implementation of roadmaps to support embedded recommendations.
• Analyze financial, operational, and volume-based data trends and synthesize conclusions into clear insights.
• Validate and transform datasets into meaningful summaries that highlight risks, opportunities, and improvement areas.
• Ensure deliverables are accurate, logically structured, and formatted for leadership review.

• Own discrete workstreams with accountability for timelines, stakeholder communication, and outputs.
• Facilitate discovery sessions, stakeholder interviews, workshops, and status meetings.
• Scope analytical problems and define structured methods for gathering and validating information.
• Present findings and recommendations clearly to clients and internal leadership.
• Document requirements, decisions, risks, and follow-ups across multiple areas of engagement.
• Manage tasks, schedules, and deliverable progress while escalating risks or changes as needed.
• Lead cross-functional discussions to build alignment and agreement on recommended actions.

• Develop current state and future-state process maps to highlight workflow gaps, opportunities, and sequencing.
• Evaluate operational impacts, dependencies, and implementation considerations.
• Support workstream planning, milestone definition, and timeline development.

• Provide insights and observations during internal strategy, scoping, or design sessions.
• Support quality reviews of deliverables prior to client delivery.
• Identify opportunities to improve reporting templates, processes, and team workflow tools.
• Other duties as assigned.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree in Business, Health Administration, Industrial Engineering, Business Analytics, or related field.
• Minimum of 2+ years of professional experience in analysis, operational support, consulting, or similar role.
• Experience managing multiple projects or deadlines.
• Prior experience in healthcare or healthcare focused consulting environments preferred.
• Exposure to operational workflows (revenue cycle, scheduling, billing, patient access, clinical operations or finance) preferred.
• Experience with dashboard development, structured analysis, or process documentation preferred.

QUALIFICATIONS:

• Intermediate to advanced Microsoft Excel proficiency
• Strong analytical and process-mapping skills
• Excellent organization and documentation discipline
• Ability to translate structured and unstructured information into insights
• Strong written, verbal, and presentation skills
• Ability to identify root-cause issues and propose solutions
• Professional presence and confidence with multiple stakeholder levels
• Self-directed working style with proactive problem-solving and follow-through
• Ability to maintain confidentiality of sensitive information