Patient Coordinator I - PC26-06027

Job Title: Patient Coordinator I

Duration: Temporary (Covering Leave Assignment)

Job Overview

Navitas Healthcare, LLC is seeking a Patient Coordinator I to support front desk and call center operations in a physician practice. This role focuses on patient intake, insurance verification, scheduling support, and ensuring smooth patient flow in a clinical administrative setting.

• Greet patients in person or handle incoming calls in a call center environment
• Update patient demographics and insurance information in the system
• Verify insurance eligibility and confirm physician network participation
• Collect co-pays and provide receipts following billing protocols
• Schedule and manage patient appointments and follow-ups
• Communicate patient arrival and status to clinical staff
• Maintain and organize medical records and ensure availability for providers
• Handle HIPAA-compliant documentation and patient information
• Assist with referrals, authorizations, and insurance-related paperwork
• Monitor waiting room flow and provide updates on delays
• Perform basic administrative and clerical support tasks
• Enter payments or charges when required under supervision
• Provide excellent customer service to diverse patient populations

• High School Diploma or GED required
• Minimum 1 year of physician office or medical practice experience
• Strong computer and keyboarding skills
• Familiarity with scheduling or practice management systems preferred
• Knowledge of medical terminology preferred
• Strong communication and telephone etiquette skills
• Ability to work in a fast-paced, multicultural environment
• Understanding of HIPAA regulations

For more details reach at mdeshpande@navitashealth.com

We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront