PTP Associate Invoicing and Inquiries
This is an opportunity with a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. The PTP Associate is a very important role in our PTP organization.
In this role, you will be responsible for PO and invoice monitoring for our production and non- production vendors into SAP/Ariba while assisting the suppliers and business with inquiries through our internal customer service tool, RampUp (part of Service Now).
Responsibilities
- Processing/Reviewing invoices SAP/Ariba
- Occasionally manually entering invoices into the system
- Researching and assisting with the recovery of credit balances with vendors
- Monitoring of the invoice error resolution queues in IPS (third party invoice scanning tool), Ariba and SAP
- Responding to and resolving customer service issues/inquiries in RampUp (a customized Service Now module)
- Identifying and communicating process improvements opportunities
- Working closely with other PTP teams on special projects/events, etc
- Monitoring/resolving aged invoices, purchase orders and GR/IR differences
- Providing quality service to internal and external customers
- Work closely with all levels in the company to assist with creating purchase requisitions, coding invoices and payment status
- Works closely with other PTP teams globally, tech and treasury teams, plus many others Basic Qualifications Bachelor's Degree (or comparable experience) in Accounting or Finance Accounts Payable or Customer Service Experience Experienced in Microsoft Office (Outlook, Excel and Word)
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Reviewing processing queues, determining what actions are needed in order to resolve issues at theinvoice level, triage PO’s and PR inquiries, monitor and track problem resolution. Should be flexible as this
environment is consistently evolving, requires an ability to adapt based on priority. High accuracy for data
entry, should be detail-oriented. Excel is helpful as we work on spreadsheet reports. They will be trained
on processes and procedures/sop’s. 1-2 years experience in AP or CS is acceptable.
Skills- Accounts Payable
- Years of experience: 0 years
- Experience level: Experienced
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At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.