Remote Support Jobs in New York State

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Search Results - Remote Support Jobs in New York State

Help Desk Specialist Tier 2

Top Prospect Group-Queens-today

/software troubleshooting, printer and peripheral support, patch management, remote support tools, break fix We're seeking a Tier 2 Help Desk Technician with 2–4 years of hands-on IT support experience to troubleshoot hardware, software, network...

Information Technology Support Specialist

The Phoenix Group-New York-today

procedures through ongoing training, workshops, and knowledge sessions. • Take ownership of escalated issues to ensure timely resolution, user satisfaction, and follow-up as needed. • Support remote and onsite users across multiple locations, providing...

Help Desk Technician

The Phoenix Group-Valhalla-today

with network hardware, firewalls, and wireless devices • Familiar with PSA systems, ticketing tools, and documentation software • Relevant certifications (CompTIA A+, MCSA) preferred • Hands-on experience with LAN/WAN, VPN, and remote support tools...

Information Technology Support Technician

Global Computer Systems-New York-today

of their environments. The Role You'll be the first person our clients reach when they need help, and the person who gets them back to work. Most of your day is remote support from our Port Jefferson office. You'll also make on-site visits to client locations across...

Help Desk Technician

ConsultNet Technology Services and Solutions-White Plains (NY)-2 days ago

The team supports both pre-deployment rollout work and post-deployment break/fix support once new store systems go live. This is a high-volume, phone- and remote-support-driven role supporting store network infrastructure, POS-adjacent systems, and end-user...

IT Support Team Lead

Experis-New York-1 week ago

Knowledge of video conferencing and collaboration tech (Teams, Zoom, Webex, WhatsApp) • Experience with ServiceNow or similar ITSM platforms • Experience using remote support tools • ITIL 4 certification or knowledge is a plus • customer-focused • excellent...

2 similar jobs: Jersey City, White Plains

Help Desk Technician

Mavis Tire-White Plains (NY)-today

of hardware and software, and installing new software and hardware. The team provides remote end-user support as well as installation and 24-hour monitoring of systems and emergency service. Employee Benefits At Mavis, we understand that our people drive our...

Field Operations Team Lead

Leidos-Southeast (NY)-today

environment. /n • Be familiar with remote support tools such as Remote Desktop and BEL Manage. /n • Submit incidents and service requests using Remedy and ServiceNow. /n • Escalate unresolved issues to the Operations Manager and Site Lead for further...

Help Desk Engineer Level 2 (MSP)

Bowman Williams-New York-today

DNS, DHCP, VPNs, Wi-Fi, LAN/WAN, and firewall connectivity • Support Apple Business Manager, MDM managed devices, and mobile environments • Use RMM tools for remote support, monitoring, patching, scripting, and endpoint management • Maintain...

Word Processor

Considine Search-New York-today

Document Support Specialist 100% Remote Monday-Friday 10:30am-6:30pm EST Duties and Responsibilities ▪ Provides excellent customer service; keeps customers updated on work in progress and completes incoming projects by requested deadlines...

Help Desk Technician

Dale WorkForce Solutions-Plainview (NY)-today

and accurate completion of all service requests and tasks. • Provide remote support and assistance as needed, ensuring minimal disruption to users. • Collaborate with other IT team members to identify recurring issues and implement solutions. • Maintain...

Information Technology Instructor

The Phoenix Group-New York-today

software (NetDocuments), document creation tools (Litera Create), workflow management (NTD) • E-learning authoring platforms, remote support software, AI tools integration • Time entry applications such as iTimekeep...

Product Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY

Adaptation-New York-trinethire.com-2 days ago

Identify problems to efficiently mitigate system downtime in a timely manner. • Direct and provide remote support for Lane Technicians to ensure seamless system operations. • Maintain an exceptional level of service and adhere to required...

ZI463 - Full-Time Personal Assistant - Amagansett, NY

Amagansett-icims.com-2 days ago

Overview: A discreet and very private family seeks an absolutely fantastic Personal Assistant. The successful candidate will work from the principals' home in Amagansett, NY, with occasional opportunites for remote support. There will also likely...

Network Engineer

Applied Network Solutions-Albany-1 week ago

Flexible work schedules Responsibilities • Remote support and maintenance of LAN/WAN devices via CLI • Respond to, diagnose, and resolve incident tickets • Configure and troubleshoot VLANs and Layer 2 switching • Troubleshoot Layer 3 routing across...