Service Desk Jobs in Boston
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Search Results - Service Desk Jobs in Boston
GovCIO-Boston-
devices and video conferencing units.
• Support pre/post application releases.
• Gather analyze, and report end-user support trends.
• Assist tier 1 Service Desk with answering user calls.
• Other duties as assigned.
Qualifications Required Skills...
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Boston-icims.com-
Service Desk, and other stakeholders, while supporting compliance with evolving firm AI policies and governance frameworks.
• Provide escalation support for AI platform issues beyond first-line Service Desk support, including vendor coordination...
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Contact Government Services, LLC-Boston-
infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.
The ideal candidate...
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Boston-icims.com-
platform issues beyond first-line Service Desk support, including advanced troubleshooting, vendor coordination, and issue documentation.
• Monitor AI platform health, usage, license, utilization, and adoption data.
• Partner with other IT teams regarding...
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Contact Government Services, LLC-Boston-
infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.
The ideal candidate...
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Boston-icims.com-
and mentoring for colleagues.
• Lead technology operations activities.
• Manage the ticketing system queue with the Service Desk Manager.
• Work with vendors to repair equipment and troubleshoot issues.
• Implement new and upgraded products as required...
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ACL Digital-Boston-
and Project Participation and Implementation
• Participate in planning and execution of support for the community.
• Support service transition activities. This includes writing documentation; defining self-service, service desk and escalation procedures...
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Boston-icims.com-
Site Reliability Engineering (SRE), Application Development, Cybersecurity, Service Desk, vendors, and business stakeholders to ensure stable, scalable, and resilient technology services supporting member and stores applications.
The ideal candidate...
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Serco Inc.-Boston-
benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco...
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Serco Inc.-Boston-
benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco...
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Randstad USA-Boston-
mean time to resolution, backlog health, repeat-incident rate, and customer satisfaction — and use them to drive continuous improvement.
• Partner with the Service Desk, change management, and incident management functions to ensure Workday support...
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Serco Inc.-Boston-
with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process...
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Serco Inc.-Boston-
with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process...
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Serco Inc.-Boston-
every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1.
Please...
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Serco Inc.-Boston-
/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates...
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