Service Desk Jobs in Fayetteville
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Search Results - Service Desk Jobs in Fayetteville
Northern Technologies Group-Fayetteville
procedures while supporting a 24/7/365 mission environment.
Minimum Qualifications (Knowledge, Skills, and Abilities) * Ability to provide Tier 1 service desk support, including basic troubleshooting for endpoints, applications, and network connectivity...
AEVEX Aerospace-Fayetteville
Maintain precise documentation for all service requests, troubleshooting steps, solutions, and escalations.
• Utilize role-specific tools including:
• Service desk ticketing platforms (ServiceNow, Remedy)
• Knowledge repositories and documentation systems...
Peraton-Fayetteville
Power BI, Power Automate); MS Project; Primavera; GFP management modules; WBS tracking systems; ServiceNow; Jira Service Desk;; SharePoint libraries; Confluence; Microsoft Search; lessons learned databases; video library repositories; Archer GRC...
Northern Technologies Group-Fayetteville
vehicles, deliverables, and governance (e.g., QBRs, SLA reporting).
• Experience with IT service management practices (e.g., ITIL) and service desk tooling (e.g., ServiceNow).
• PMP, ITIL Foundation, or comparable certifications.
• Experience building SOPs...
Northern Technologies Group-Fayetteville
with packet capture analysis (e.g., Wireshark)
• Knowledge of Service Desk ticketing systems (ServiceNow, Remedy)
• Experience with network diagramming software (Visio, Lucidchart)
• Knowledge of cabling and installation tools (fiber termination kits, copper...
Peraton-Fayetteville
systems; ServiceNow; Jira Service Desk; automated RIP/CTP/TAR workflows; SharePoint libraries; Confluence; Microsoft Search; lessons learned databases; video library repositories; eMASS, Archer GRC; internal audit portals; Excel/SharePoint audit templates...
Peraton-Fort Bragg (NC), 9 mi from Fayetteville
Apps, Power BI, Power Automate); G Invoicing API; ASSIST portal integration; variance analysis dashboards; MS Project; Primavera; GFP management modules; WBS tracking systems; ServiceNow; Jira Service Desk; automated RIP/CTP/TAR workflows; SharePoint...
Peraton-Fort Bragg (NC), 9 mi from Fayetteville
TO Management & Financial Tracking Tools: Task Order portal; Microsoft Power Platform (Power Apps, Power BI, Power Automate);; MS Project; Primavera; GFP management modules; WBS tracking systems; ServiceNow; Jira Service Desk;; SharePoint libraries; Confluence...
Peraton-Fort Bragg (NC), 9 mi from Fayetteville
SolarWinds, NetScout, Cisco DNA Center); ServiceNow; Jira Service Desk; SATCOM monitoring and acquisition tools (Satellite Acquisition Manager, L3 Harris SRVT monitoring, ViaSat hub portals); latency measurement and QoS optimization tools (p95/p99 latency...
Peraton-Fort Bragg (NC), 9 mi from Fayetteville
integration; variance analysis dashboards; MS Project; Primavera; GFP management modules; WBS tracking systems; ServiceNow; Jira Service Desk; automated RIP/CTP/TAR workflows; SharePoint libraries; Confluence; Microsoft Search; lessons learned databases; video...
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