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Service Desk Jobs in Philadelphia

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Search Results - Service Desk Jobs in Philadelphia
The Brixton Group, Inc.-Philadelphia
and optimize the performance of our technology service desk, ensuring timely resolution of incidents, and enforcing the standard of “no problem twice”.  •  Leverage ITIL and Six Sigma principles to evangelize the tenets of the Service Experience.  •  Maintain...
mindmatch.ai -
City of Philadelphia-Philadelphia
to Department of Aviation service desk operations and staff assignments. Develop and present services to the Airport through a sustainable and user-friendly interface using ITSM best practices. Maintain client-facing service desk software and continuously...
resume-library.com -
Philadelphia
end user coaching, training and support documentation of procedures and configuration Role Qualifications:  •  Bachelor's Degree  •  1-2 years of experience with the Atlassian product suite  •  ITIL/ITSM experience  •  Experience with other service desk...
icims.com -
The Brixton Group, Inc.-Philadelphia
the performance of our technology service desk, ensuring timely resolution of incidents, and enforcing the standard of “no problem twice”. Leverage ITIL and Six Sigma principles to evangelize the tenets of the Service Experience. Maintain a deep knowledge of IT...
resume-library.com -
Philadelphia
in accordance with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk. Controls all cash and media materials. Essential Duties and Responsibilities: :Greets and acknowledges every guest; maintains solid...
tiptopjob.com -
City of Philadelphia-Philadelphia
for resolution. Monitor the progress of the call from inception to resolution. Keep customers informed of the progress of their queries. Escalate calls to the Service Desk Manager using predefined procedures where the resolution. Technical: Prioritize...
resume-library.com -
Philadelphia
activities  •  Perform all assigned desk-side support activities  •  Always display outstanding technical and professional services skills  •  Meet established customer service satisfaction levels and other operational/customer service metrics as outlined...
icims.com -
Two95 International Inc.-Cherry Hill (NJ), 14 mi from Philadelphia
Title: Service Desk Technician Location: Cherry Hill, NJ Job Type: 3-6 Months Contract to Hire Responsibilities: The Service Desk Technician will be responsible for the monitoring, management, and maintenance of computer systems for multiple...
resume-library.com -
Philadelphia
for following all IT Service Management processes: Provides support for day-to-day operations related to Incident, Service Request and Problem Management. Provides escalation technical support to Service Desk for all infrastructure related issues...
icims.com -
Two95 International Inc.-Cherry Hill (NJ), 14 mi from Philadelphia
Service Desk /Help Desk Technician Type: 6 months to Hire Location: Cherry Hill, NJ Responsibilities:  •  Provide Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.  •  When necessary provide...
resume-library.com -

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