Service Manager Jobs in Cedar Rapids
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Search Results - Service Manager Jobs in Cedar Rapids
MakinoCedar Rapids
Utilize service metrics and customer feedback to continuously improve performance and satisfaction
Key requirements
• Leadership experience in machine tool or related high-tech manufacturing environment
• Proven track record managing remote technical...
HumanaCedar Rapids
Responsibilities
• Own the Service Operations product portfolio (Incident, Major Incident, Problem, Knowledge Management) and ensure alignment across teams and platform investments
• Drive ServiceNow platform enhancements, integrations, upgrades, and capabilities...
MongoDBCedar Rapids
in selling Professional Services or technology solutions at an enterprise software company
• Experience as architect, consultant, project manager, or Professional Services manager
• Experience positioning and selling professional services internally
• Quota...
TakedaCedar Rapids
leading distributed teams including offshore and GCC delivery models
• Proven track record improving employee experience, service quality, cycle time, and cost-to-serve
• Deep expertise in knowledge management, taxonomy, analytics, self-service, and KPI...
ICFCedar Rapids
Administration, Computer Science, Data Analytics, Training & Instructional Design, Service Management, Customer Experience, or related field (or high school diploma with four years of relevant experience)
• Minimum 6 years of relevant experience; Master’s degree...
Deutsche Post DHLCedar Rapids
Overview
In this role you will design and oversee application support and IT service management for IRM, ensuring production IT services are stable, resilient, and aligned with group policies. You will lead global application support, manage 24/7...
Inspira FinancialCedar Rapids
Define triage/escalation criteria with Level 2 Ops and Engineering
• Oversee incident management for SEV1–SEV4 and ensure proper closure/communication
• Drive continuous improvement through automation, self-service, and knowledge base strategy...
AstreyaCedar Rapids
including SCIM provisioning and SSO configurations
• Comfort engaging with application owners and external vendors to troubleshoot integrations
• Familiarity with IT service management and ticketing systems (Jira, ServiceNow)
• Strong attention to detail...
OktaCedar Rapids
scenarios and ensure accurate, trusted responses from chatbots and agentic AI. Your work drives smarter self-service, better knowledge management, and measurable improvements in user experience. This role offers impact at scale, bridging AI innovation...
NTT DATACedar Rapids
service management
• AIOps and observability
• cloud modernization...
Commonwealth of Virginia, USACedar Rapids
platform initiatives including integrations, automation, and deployment patterns
• Develop tools and processes to improve administration, monitoring, licensing, and consumption-based service management
• Translate business needs into practical solutions...
CliftonLarsonAllenCedar Rapids
Overview
In this International Tax Services Manager/Director role, you advise on complex cross-border tax matters and lead strategic client engagements. You’ll mentor associates, drive business development, and manage engagements across CLA’s ITS...
Quest DiagnosticsCedar Rapids
Solutions
• Monitor service interruptions, outages, and updates; report metrics and drive improvements
• Develop or refine Infrastructure Service Management roadmaps and resource planning
• Lead or participate in M&A integration activities related...
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