Service Manager Jobs in Morrisville (NC)
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Search Results - Service Manager Jobs in Morrisville (NC)
Computer World Services Corp-Morrisville (NC)
status and next steps.
• Provide courteous, professional, and responsive customer service.
• Maintain high levels of customer satisfaction and adherence to SLAs.
Service Management & Documentation
• Accurately document incidents, service requests...
Computer World Services Corp-Morrisville (NC)
and application
• related issues
• Support identity and access management processes in coordination with enterprise teams
• Ensure reliable delivery of services to end users across the enterprise environment Infrastructure Maintenance & Coordination
• Participate...
Computer World Services Corp-Morrisville (NC)
in ITSM tools.
• Communicate clearly with users regarding issue status and next steps.
• Provide courteous, professional, and responsive customer service.
• Maintain high levels of customer satisfaction and adherence to SLAs.
Service Management...
Computer World Services Corp-Morrisville (NC)
of customer satisfaction through professional service delivery.
• Document solutions and contribute to knowledge base articles.
Service Management & Documentation
• Accurately document incidents, requests, and resolutions in ITSM tools.
• Follow established...
Computer World Services Corp-Morrisville (NC)
Verify hardware functionality and ensure adherence to organizational standards. * Update and maintain asset records in ITSM/ITAM tools (e.g., ServiceNow). * Assist with inventory tracking and lifecycle management activities. Customer Service & End-User...
Computer World Services Corp-Morrisville (NC)
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven System Administrator Team Lead who is responsible for supervising and managing the daily operations, configuration, and performance of enterprise systems within...
Computer World Services Corp-Morrisville (NC)
Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Data Center Manager who is responsible for the overall technical leadership, operational management, and performance of enterprise Data Center infrastructure...
Computer World Services Corp-Morrisville (NC)
Computer World Services Corp. (CWS) is seeking a highly qualified Operations Manager / Deputy Program Manager (DPM) to support the NIH National Institute of Environmental Health Sciences (NIEHS) IT Infrastructure Program.
This position provides...
Computer World Services Corp-Morrisville (NC)
integration)
• Knowledge of PowerShell scripting for automation
• Experience with enterprise monitoring tools (e.g., SolarWinds, SCOM, or equivalent)
• ITIL Foundation certification or IT service management experience Key Competencies
• Strong troubleshooting...
Computer World Services Corp-Morrisville (NC)
monitoring tools (e.g., OEM, SolarWinds, or equivalent)
• ITIL Foundation certification or IT service management experience Key Competencies
• Strong analytical and problem-solving skills
• Ability to design and manage complex data structures
• High attention...
Computer World Services Corp-Morrisville (NC)
with enterprise infrastructure including storage, database, and network services * Assist in planning, design, and implementation of system upgrades and infrastructure enhancements * Perform system patching, upgrades, and lifecycle management in accordance...
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